MagniFi Max AX SR User Manual

MagniFi Max AX SR

™

USER MANUAL

Setup � � � � � � � � � � � � � � � � � � � � � � � � � � 1

Product Features � � � � � � � � � � � � � � � � � � �11

Settings � � � � � � � � � � � � � � � � � � � � � � � 18

Wi-Fi and Bluetooth

� � � � � � � � � � � � � � � � 25

Tips and Troubleshooting � � � � � � � � � � � � � 30

Trademark Information � � � � � � � � � � � � � � 35

Polk, Polk Audio, Polk MagniFi Max AX, Polk MagniFi Max AX SR, and Polk Voice Adjust are registered trademarks

of Polk Audio, LLC. All other trademarks are the property of their respective owners.

Set Up the Sound Bar

English

Unpack

Check that the following items are included in the box.

Literature pack

HDMI cable

Sound bar

power cable

Remote

control

Batteries

Subwoofer

power cable

Sound bar

2x wireless

surrounds power

supplies

2x wireless

surrounds

Wall mount

spacers

Setup

SOUND

TREBLE

BASS

DELAY

HEI

GHT

VOICE

INFO

English

For the best listening experience, place the sound bar centered under

your TV and flush with the front edge of your cabinet. If you would

like to mount the sound bar to your wall, follow the instructions in the

included wall-mount template.

Place the sound bar

English

Connect your TV

1. Look for the HDMI port on your TV labeled “ARC” or “eARC”.

IMPORTANT: Only one port on your TV is labeled “ARC” or “eARC”. You must

connect to that specific port or else you will not hear TV audio.

2. Plug one end of the HDMI cable into the eARC/ARC port on the TV.

3. Plug the other end of the cable into the eARC/ARC port on the sound bar

4. (Optional): If you’re using a Roku TV™, follow the on-screen instructions.

Note: If your TV does not have an HDMI port, you can connect the sound

bar to your TV using an optical cable. However, please note that an optical

connection does not support Roku TV Ready™ or Dolby Atmos® and DTS:X®

audio formats.

English

Connect power

English

Set up the subwoofer

1. For best performance, place the subwoofer along the same wall as the

TV and as close as possible to the TV. The distance between the sound

bar and the subwoofer should not be more than 30ft (10m), with less

distance preferred.

2. Connect the power cable to the subwoofer and to a wall outlet.

Note: The subwoofer automatically pairs to the sound bar when powered

on, and connection to the sound bar is wireless.

English

Set up the surround speakers

1. Place the left and right surround speakers as shown in the

illustration above.

2. Connect the power supplies to the surround speakers and to a wall

outlet.

Note: The surrounds automatically pair to the sound bar when powered on,

and connection to the sound bar is wireless.

English

1. Turn the remote to view the back.

2. Open the back cover of the remote by sliding the bottom portion

downward.

3. Insert the two AAA batteries into the remote and replace the cover.

Set up the remote

1 2

SOU

SURR

TREBLE

BASS

DEL

HEIGHT

OICE

NFO

English

Connect to Wi-Fi® via one of

the three options below

Google Home app setup:

Download the free Google Home

app on your Android or iOS device,

then follow the instructions in the

app to connect the sound bar to

your Wi-Fi network.

Apple AirPlay setup:

1. Press and hold the power button

on the top panel of the sound bar

until you hear a beep and “WI-FI

SETUP” displays on the sound bar.

2. Confirm that your iOS device is

connected to the Wi-Fi network

you want MagniFi Max AX to join.

3. On your iOS device, go to Settings

> Wi-Fi.

4. Scroll down to SETUP NEW AIRPLAY

SPEAKER, and tap MagniFi Max

AX-XXXX.

5. Follow the on-screen instructions.

Connect your sound bar to Wi-Fi® to complete setup and receive important

software updates that will improve performance, enable new features, and

maintain compatibility with your TV.

You can use one of three options to connect to Wi-Fi: the Google Home app,

Amazon Alexa app, or directly from an iOS device.

Amazon Alexa app setup:

Download the free Amazon Alexa

app on your Android or iOS device,

then follow the instructions in the

app to connect the sound bar to

your Wi-Fi network.

English

Setup is now complete!

If you do not hear any sound, or you hear

an echo, see “Tips and Troubleshooting”

on page 29.

www.polkaudio.com/MagnifiMaxAX

Watch TV or play a movie and adjust the sound bar

volume and other settings as desired.

You can use the sound bar top panel, the sound bar

remote, or your TV remote to make adjustments to your

listening experience. For more information, see pages

10-33.

Need more help?

Watch the online setup video!

English

Product Features

English

Remote control features

SOUND

SURR

TREBLE

BASS

DELAY

HEIGHT

VOICE

INFO

Power

Input source select

TV input

Volume and

settings adjust

Bass adjust

Sound

mode select

Mute

Bluetooth input

Voice Adjust®

Audio delay adjust

Treble adjust

Surrounds adjust

Height adjust

Status information

Product Features

English

Sound bar features

Top panel

Power Bluetooth

Volume

down/up

Input Mute

English

Front panel

Status light

Display

English

Back panel

HDMI inputs PowerUSB*Optical

Connect

(for pairing

subwoofer/surrounds)

HDMI

eARC/ARC

Subwoofer

status light

Surrounds

status light

Wi-Fi status light

*For basic MP3 music playback (for more information, see page 33)

English

Subwoofer features

Status light

Connect button

English

Surround speaker features

Power

Status Light

Connect button

English

Settings

English

Display

The sound bar display provides status information when you

change settings or modes. The display turns off when you are not

actively changing settings or modes.

Press

on the remote at any time to view current settings on

the display, including the input source, decoder, sound mode,

and Wi-Fi, subwoofer, and surround speaker connection states.

Each button press shows the next status item in sequence.

Status light

The status light above the display provides additional visual

feedback regarding sound bar states. The light blinks when the bar

is muted, booting up or updating software.

The status light can also indicate when the bar is powered on, if

you enable this feature. To turn this feature on or off, press the

Mute

and Volume Up buttons on the sound bar at the

same time for 5 seconds.

When this feature is enabled, the status light is solid white when

the bar is powered on. The status light turns off when the bar is in

standby.

MOVIE

Display

MOVIE

Status light

Settings

Status indicators

English

Customize your listening experience

Sound modes

Press SOUND on the remote to cycle through the available sound modes. The sound

modes adjust the audio characteristics of the sound bar according to the type of

content you’re listening to.

Note: The sound mode is saved for each individual HDMI input to allow you to cater the

sound for each of your source devices.

The sound bar display shows the current mode.

Auto Mode

(Default)

Automatically sets the most appropriate sound mode for the

media being played back.

TV Mode Use this mode for casual TV and movie watching. This mode

helps you hear all the important dialog and effects even at low to

moderate volume levels.

Movie Mode Use this mode for an enveloping and dynamic movie theater

experience regardless of the content. This mode enhances the

height and surround effects in Dolby Atmos® and DTS:X® audio

formats and virtualizes these effects for other program formats.

Turn up the volume and enjoy!

English

Night Mode Use this mode for low-volume listening. This mode reduces bass

and volume dynamics while improving voice intelligibility.

All Stereo

Mode

Use this mode to send the front left and right channels to your

surround speakers. This mode is only available when MagniFi Max

AX Surrounds or Polk SR2 Wireless Surrounds are connected.

Music Mode Use this mode for streaming music or for enhancing musical

content in TV shows and movies.

Audio delay

If the sound bar audio is out of sync with the TV dialogue, you can manually adjust the

timing using the audio delay adjustment feature.

To adjust audio delay:

1. Press DELAY on the remote to enter audio delay adjustment mode.

2. Use the + and – buttons to adjust the timing in small steps until the audio is in sync

with the video. The sound bar display shows the current setting.

3. When finished, press the DELAY button again or wait 10 seconds to automatically exit

audio delay adjustment mode.

Voice Adjust

For clearer, crisper dialogue, use the voice controls on the remote to isolate and adjust

the dialogue level. Press the VOICE button and then + or – on the remote to increase or

decrease the dialogue level on the sound bar.

English

Height adjust

Use the height-level control to increase or decrease the volume of the up-firing, height-

channel speakers on your sound bar. This adjusts the overhead effects on the sound

bar. Press the HEIGHT button and then + or – on the remote to increase or decrease the

height-channel volume.

Treble adjust

Use the treble control to increase or decrease high-frequency details from your sound

bar. Press the TREBLE button and then + or – on the remote to increase or decrease the

treble on the sound bar.

Bass control

Use the bass controls on the remote to easily adjust bass volume. Press the BASS

button and then + or – on the remote to increase or decrease the bass on the sound

bar.

Surround control

Use the surround controls on the remote to easily adjust the volume on your connected

surround speakers. Press the SURR button, then + for higher volume or – for lower

volume.

If one surround speaker is too loud or the other is too quiet, you can use the remote to

adjust the relative balance between the two speakers. To adjust the volume balance

of the surround speakers: Press and hold the SURR button on the remote for 2 seconds,

then press the + or – to change the relative volume between the two speakers.

English

Use your TV remote to control the

sound bar

You can also use your TV, cable, or satellite remote to control the sound bar power,

volume, mute and other functions. Depending on your TV model and connection type,

you might need to teach the sound bar to respond to your TV remote.

If the sound bar does not respond to your TV, cable or satellite remote, follow the steps

below.

Teach the sound bar to respond to your TV remote

Important: For best results, install fresh batteries in the Polk remote and your TV

remote and point both remotes at the sound bar front panel from 1-3 ft (30-90 cm)

away.

1� Enter Remote Control Learning mode�

On the sound bar top panel, press and hold the Source button (

) for about 3

seconds. Release the button when “REMOTE LEARN” appears on the front panel

display.

The prompt “POLK REMOTE” appears on the display.

2� Select a button on the Polk remote�

Press and release a button that you want the sound bar to learn (for example,

Volume Up).

The prompt “TV REMOTE” appears on the display.

English

3� Select a button on your TV remote�

Press and release the button on your TV remote that you want to control the sound

bar function you selected in step 2 (for example, Volume Up).

If the message “TRY AGAIN” appears on the display, repeat steps 2 and 3.

The message “SUCCESS” appears on the display when the command is successfully

programmed.

4� Repeat steps 2 and 3 to program other buttons�

5� Exit Remote Control Learning mode�

Press and hold the Source button (

) until “EXIT” appears on the display.

Clear learned TV remote control codes

Press and hold the Source button ( ) on the sound bar for about 10 seconds. You will

hear a two-note tone. Continue holding the button and release the button after you

hear a three-note tone. The message “IR CLEARED” appears on the sound bar.

English

Wi-Fi and Bluetooth®

English

Listen with Chromecast built-in™

With Chromecast built-in, you can easily:

• Stream music from your favorite apps over Wi-Fi.

• Create a whole-home audio experience. Multi-room sync lets you play the same song

across multiple Chromecast built-in compatible speakers in your house at the same time.

• Stream media to the sound bar from any Google Assistant-enabled speaker. Use

voice commands to play your favorite content, change volume, and get information

about what you are listening to.

• Receive automatic updates.

To set up Chromecast:

1. Confirm that your Android or iOS device is connected to the Wi-Fi network that you

want MagniFi Max AX to join.

2. Download the free Google Home app on your Android or iOS device.

3. Follow the instructions in the app to connect the sound bar to your Wi-Fi network.

For more information about Google Home and Chromecast built-in for audio, visit

support�google�com/googlenest and support�google�com/chromecastbuiltin.

Wi-Fi and Bluetooth

English

Listen with Apple AirPlay®

AirPlay® is an Apple technology designed to control home audio systems and speakers

in any room – with a tap or by just asking Siri – right from iPhone®, iPad®, HomePod®, or

Apple TV®.

Play a song in the living room and kitchen at the same time or adjust the volume in any

room, all in sync.

To set up Apple AirPlay (if Chromecast isn’t already set up):

1. Press and hold the power button on the top panel of the sound bar until you hear a

beep and “WI-FI SETUP” displays on the sound bar.

2. Confirm that your iOS device (iPhone or iPad) is connected to the Wi-Fi network you

want MagniFi Max AX to join.

3. On your iOS device, go to Settings > Wi-Fi.

4. Scroll down to SETUP NEW AIRPLAY SPEAKER, and tap MagniFi Max AX-XXXX.

5. Follow the on-screen instructions.

Note: If you already set up Chromecast, then AirPlay is ready to use. Tap the AirPlay

icon in your favorite music app, then tap MagniFi Max AX.

English

Listen with Amazon Alexa™

Connect the MagniFi Max AX to your Alexa account, and use your existing Amazon

Alexa Built-in or Echo device(s) to play music (including multi-room music), adjust

volume, set alarms, and more.

Set up with the Alexa app

Download the Alexa app on your mobile device. Once you reach the Home screen in the

Alexa app, a prompt appears and guides you through the setup process.

Note: If a prompt doesn’t appear, manually add the MagniFi Max AX to the Alexa app.

After setup is complete

• Use voice commands on a nearby Amazon Alexa Built-in or Echo device to control the

sound bar.

• Play music directly to the sound bar in just a few taps in the Amazon Music, Amazon

Alexa, and Spotify apps.

• Automatically receive important software updates on the sound bar.

English

Listen to music with Bluetooth®

Connect a phone or tablet with Bluetooth

1. Press the Bluetooth button

on the top panel of the sound bar or on the remote.

“BT READY TO PAIR” appears on the sound bar display.

2. Navigate to the Bluetooth settings in your phone or tablet, and select “Polk MagniFi

Max AX”.

“BT CONNECTED” appears on the sound bar display when your phone or tablet

connects to the sound bar.

Note: If a Bluetooth device is already connected, you will not be able to pair a new

device until you disconnect the other device.

Automatic reconnect

When you press the Bluetooth button

on the top panel of the sound bar, the sound bar

attempts to automatically reconnect to the Bluetooth device that was most recently

connected.

Disconnect a Bluetooth device

You can disconnect from Bluetooth in your phone or tablet Bluetooth settings.

Alternatively, press and hold the Bluetooth button

on the top panel of the sound bar for

three seconds. After disconnecting, the sound bar enters pairing mode, and “BT READY

TO PAIR” appears on the sound bar display.

English

Tips and Troubleshooting

English

I don’t have an HDMI port labeled “eARC” or “ARC” on my TV.

1. Use an optical cable to connect the sound bar to your TV.

2. Turn off your TV’s internal speakers. See your TV manual for instructions.

There is no sound coming from my sound bar.

• Check that the sound bar is powered on.

• Check that all cables are connected correctly.

• Press the Volume up button on the sound bar top panel to increase the volume.

There is no sound coming from my subwoofer.

• Check that the sound bar is powered on and playing audio.

• Check that the “SUB” status light on the back panel of the sound bar is green.

• Check that the status light on the back panel of the subwoofer is green.

• Turn up the bass using the Polk remote.

• Check that the power cable is secure in the subwoofer and in the wall outlet.

• Unplug the subwoofer for 30 seconds, and then plug it back in.

I hear an echo from my TV or sound bar.

• Check that the TV’s internal speakers are disabled. Refer to your TV manual.

• If your TV is connected to the sound bar via HDMI ARC, check that HDMI CEC/ARC is

enabled in your TV’s Settings menu.

Tips and Troubleshooting

English

My remote control isn’t working.

• Get closer to the sound bar and aim the remote at the front of the sound bar.

• Make sure nothing is blocking the IR receiver on your TV (the part of your TV where

you aim the remote).

• Make sure the batteries are installed in the correct direction.

• Install fresh batteries in the remote.

• To teach your TV, cable, or satellite remote to control the sound bar, see “Use your TV

remote to control the sound bar” on page 22.

How do I perform a factory reset?

Note: A reset will erase all sound bar settings, including Bluetooth and Wi-Fi settings.

With the sound bar turned on, press and hold the Power button (

) and the Mute

button ( ) on the top panel of the sound bar for 7 seconds. You will see numbers

countdown on the display, followed by “RESET” and a chime. The bar restarts when the

process is complete.

How do I wirelessly connect (pair) my subwoofer or surround speakers?

1. Plug in your subwoofer and/or surround speakers and make sure the sound bar is

powered on.

2. Enter pairing mode on the sound bar by pressing and holding the CONNECT button

on the back panel of the sound bar for about 3 seconds. You will hear a confirmation

tone.

3. On the subwoofer or surround speaker, press the CONNECT button on the back panel

for about 3 seconds until you hear a confirmation tone.

4. Repeat step 3 for other speakers that need to be paired.

5. When finished, press the CONNECT button on the sound bar to save the new pairings

and exit pairing mode.

English

Why do I see a network called Polk MagniFi Max AX?

Your soundbar broadcasts a wireless network so that you can connect the soundbar

to Wi-Fi. The wireless network signal turns off once you complete Wi-Fi set up. We

recommend connecting your sound bar to the internet to receive the latest software

updates. For more information, see “Wi-Fi and Bluetooth” on pages 21-25. You can also

completely disable Wi-Fi if you don’t want to connect the soundbar to the internet.

How do I disable Wi-Fi?

To completely disable Wi-Fi, press and hold the Mute button ( ) and the Source button

( ) button on the top panel of the sound bar for 5 seconds. To enable Wi-Fi again,

repeat the procedure.

Note: If you already connected your sound bar to a Wi-Fi network, disabling Wi-Fi

does NOT clear connection settings. To clear all connection settings and account

information, see “How do I perform a factory reset?” on page 31.

My sound bar randomly powers on by itself.

Your sound bar is preset to automatically power on when you use a device that is

connected to the sound bar. To disable automatic power on for an input:

1. Press the desired input on the Polk remote control.

2. Press and hold the desired input button on the Polk remote control for 5 seconds.

My sound bar randomly powers off by itself.

Your sound bar is preset to automatically power off after 20 minutes of inactivity.

To disable automatic power off, press and hold the Power button (

) and Volume Down

button on the top panel of the sound bar for 5 seconds.

English

Can I put the sound bar into sleep mode?

You can use Vacation Mode to put your sound bar into a deep sleep. To enter Vacation

Mode, press and hold the Mute button and Volume Down button on the top panel of

the sound bar for 10 seconds. To take the sound bar out of Vacation Mode, press any

button on the sound bar.

Can I play music on the sound bar via a USB flash drive?

Yes. You can plug a USB Type-A flash drive into the USB port on the back panel of the

sound bar for MP3 music playback. The MP3 music files must be on the root of the flash

drive. The songs will play automatically when you plug in the flash drive.

Note: There are no controls to navigate through music tracks on the flash drive.

English

Trademark Information

English

For DTS patents, see http://patents.dts.com.

Manufactured under license from DTS, Inc. DTS,

DTS:X, Virtual:X, and the DTS:X logo are registered

trademarks or trademarks of DTS, Inc. in the United

RIGHTS RESERVED.

The terms HDMI, HDMI High-Definition Multimedia

Interface, and the HDMI Logo are trademarks

or registered trademarks of HDMI Licensing

Administrator, Inc.

Apple, AirPlay, iPhone, iPad, HomePod, and AppleTV

are trademarks of Apple Inc., registered in the

U.S. and other countries. Use of the Works with

Apple badge means that an accessory has been

designed to work specifically with the technology

identified in the badge and has been certified

by the developer to meet Apple performance

standards.

Trademark Information

Dolby, Dolby Vision, Dolby Atmos, and the double-D

symbol are registered trademarks of Dolby Labora-

tories Licensing Corporation. Manufactured under

English

The Wi-Fi CERTIFIED logo is a registered trademark

of the Wi-Fi Alliance. Wi-Fi Certification provides

assurance that the device has passed the

interoperability test conducted by the Wi-Fi

Alliance, a group that certifies interoperability

among wireless LAN devices.

The Bluetooth word mark and logos are registered

trademarks owned by the Bluetooth SIG, Inc. and

any use of such marks by Polk Audio is under

license.

Google, Google Home, and Chromecast built-in are

trademarks of Google LLC.

Roku, the Roku logo, Roku TV, Roku TV Ready, and the

Roku TV Ready logo are trademarks and/or regis-

tered trademarks of Roku, Inc. This product is Roku

TV Ready-supported in the United States, Canada,

Mexico and the United Kingdom. Countries are sub-

ject to change. For the most current list of countries

in which this product is Roku TV Ready-supported,

please email rokutvready@roku.com.

English

Spotify is all the music you’ll ever need. Millions of

songs available instantly. Just search for the music

you love, or let Spotify play you something great.

Spotify works on your phone, tablet, computer, and

home speakers. So you’ll always have the perfect

soundtrack for whatever you’re doing. Now you

can enjoy Spotify with your free account as well

as Premium account. Use your phone, tablet or

computer as a remote control for Spotify.

Go to www.spotify.com/connect to learn how.

The Spotify software is subject to third-party

licenses found here: www.spotify.com/connect/

third-party licenses.

Amazon, Alexa and all related logos are trademarks

of Amazon.com, Inc. or its affiliates.

Sound United, LLC

5541 Fermi Court

Carlsbad, CA 92008

U.S.A.

HBP

EU Contact:

Sound United Europe,

A division of D&M Europe B.V.

Beemdstraat 11, 5653 MA

Eindhoven, The Netherlands

UK Importer:

D&M Audiovisual Ltd

Dale Road, Worthing,

West Sussex

BN11 2BH United Kingdom

Share Photos | Partager Des Photos | Compartir Fotos

#PolkAudio