Lenovo Tablet 10 User Guide
Welcome
Before using your computer and this user guide, be sure to read the Safety, Warranty, and Setup Guide that
comes with your computer.
Lenovo makes constant improvement on the documentation of your computer. To get all the latest
documents, go to
https://support.lenovo.com.
Note: Your computer might look slightly different from illustrations in this user guide.
Depending on the version of operating systems and programs, some user interface instructions might not be
applicable to your computer.
Fifth Edition (October 2020)
© Copyright Lenovo 2019, 2020.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents
Important safety information . . . . . . iii
Read this first. . . . . . . . . . . . . . . . . iii
Conditions that require immediate action . . . . . . iii
Service and upgrades . . . . . . . . . . . . . iv
Power cords and power adapters . . . . . . . . . v
Extension cords and related devices. . . . . . . . v
Plugs and outlets . . . . . . . . . . . . . . . vi
Power supply statement . . . . . . . . . . . . vi
External devices . . . . . . . . . . . . . . . vii
General battery notice . . . . . . . . . . . . . vii
Notice for built-in rechargeable battery. . . . . . . vii
Heat and product ventilation . . . . . . . . . . viii
Electrical current safety information . . . . . . . . ix
Liquid crystal display (LCD) notice . . . . . . . . x
Using headphones or earphones . . . . . . . . . x
Choking hazard notice . . . . . . . . . . . . . x
Plastic bag notice . . . . . . . . . . . . . . . x
Glass parts notice . . . . . . . . . . . . . . . xi
Chapter 1. Meeting your 2-in-1
detachable computer . . . . . . . . . . 1
Connectors and indicators . . . . . . . . . . . 1
Features and specifications . . . . . . . . . . . 3
Statement on USB transfer rate . . . . . . . . . 4
Operating environment . . . . . . . . . . . . . 4
Chapter 2. Getting Started . . . . . . . 5
Setting up your computer . . . . . . . . . . . . 5
Using the multi-touch screen . . . . . . . . . . 5
Connecting to a wireless network . . . . . . . . . 7
Connecting to a wired network . . . . . . . . . . 8
Power button and power settings . . . . . . . . . 8
Chapter 3. Using your computer . . . 11
Registering your computer . . . . . . . . . . 11
Discovering Lenovo apps . . . . . . . . . . . 11
Using an external display . . . . . . . . . . . 11
Using Bluetooth devices . . . . . . . . . . . 12
Using NFC devices . . . . . . . . . . . . . 12
Using a microSD card . . . . . . . . . . . . 14
Using the fingerprint reader . . . . . . . . . . 15
Using the cameras. . . . . . . . . . . . . . 16
Using passwords . . . . . . . . . . . . . . 16
Accessing computer settings . . . . . . . . . 17
Getting help about the Windows operating
system . . . . . . . . . . . . . . . . . . 17
Using your computer more comfortably . . . . . 17
Traveling with your computer . . . . . . . . . 17
Taking care of your computer . . . . . . . . . 18
Chapter 4. Accessories . . . . . . . . 21
Finding accessories . . . . . . . . . . . . . 21
Integrated Active Pen . . . . . . . . . . . . 21
Lenovo Tablet 10 Keyboard . . . . . . . . . . 22
Overview . . . . . . . . . . . . . . . 23
Attaching the keyboard to your computer . . . 24
Using the keyboard . . . . . . . . . . . 24
Using the clickpad . . . . . . . . . . . . 25
Using the clickpad touch gestures. . . . . . 26
Chapter 5. Advanced
configuration . . . . . . . . . . . . . . 27
Installing device drivers . . . . . . . . . . . . 27
Lenovo Tablet Setup app . . . . . . . . . . . 27
Main menu . . . . . . . . . . . . . . . 28
Config menu . . . . . . . . . . . . . . 28
Date/Time menu. . . . . . . . . . . . . 30
Security menu . . . . . . . . . . . . . 30
Startup menu . . . . . . . . . . . . . . 34
Restart menu . . . . . . . . . . . . . . 34
Updating the UEFI BIOS . . . . . . . . . . . 35
System management. . . . . . . . . . . . . 35
Chapter 6. Accessibility . . . . . . . . 37
Chapter 7. Troubleshooting . . . . . . 41
Frequently asked questions . . . . . . . . . . 41
Error messages . . . . . . . . . . . . . . . 43
Lenovo Vantage. . . . . . . . . . . . . . . 44
Windows recovery apps . . . . . . . . . . . 44
Resetting your computer . . . . . . . . . 44
Using advanced startup options . . . . . . 44
Recovering your operating system if the
Windows 10 operating system fails to start . . 45
Creating and using a recovery USB drive . . . 45
Lenovo factory recovery USB key . . . . . . . . 46
Customer Replaceable Units. . . . . . . . . . 46
Lenovo Support Web site . . . . . . . . . . . 47
Lenovo Customer Support Center . . . . . . . 47
Purchasing additional services . . . . . . . . . 48
Appendix A. Regulatory and TCO
Certified information . . . . . . . . . . 49
© Copyright Lenovo 2019, 2020 i
Appendix B. WEEE and recycling
statements of countries and
regions . . . . . . . . . . . . . . . . . 57
Appendix C. Restriction of
Hazardous Substances (RoHS) Directive
of countries and regions . . . . . . . . 61
Appendix D. ENERGY STAR model
information . . . . . . . . . . . . . . . 65
Appendix E. Notices . . . . . . . . . . 67
Appendix F. Trademarks . . . . . . . 69
ii Lenovo Tablet 10 User Guide
Important safety information
Note: Read the important safety information first.
Read this first
This information can help you safely use your notebook computer. Follow and retain all information included
with your computer. The information in this document does not alter the terms of your purchase agreement
or the Limited Warranty. For more information, see "Warranty Information" in the Safety, Warranty, and Setup
Guide that comes with your computer.
Customer safety is important. Our products are developed to be safe and effective. However, personal
computers are electronic devices. Power cords, power adapters, and other features can create potential
safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks,
follow the instructions included with your product, observe all warnings on the product and in the operating
instructions, and review the information included in this document carefully. By carefully following the
information contained in this document and provided with your product, you can help protect yourself from
hazards and create a safer computer work environment.
Note: This information includes references to power adapters and batteries. In addition to notebook
computers, some products (such as speakers and monitors) ship with external power adapters. If you have
such a product, this information applies to your product. In addition, computer products contain a coin-sized
internal battery that provides power to the system clock even when the computer is unplugged, so the
battery safety information applies to all computer products.
Conditions that require immediate action
Products can become damaged due to misuse or neglect. Some product damage is serious enough
that the product should not be used again until it has been inspected and, if necessary, repaired by an
authorized servicer.
As with any electronic device, pay close attention to the product when it is turned on. On very rare
occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you
might hear sounds like popping, cracking, or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner. Or, they might indicate a
potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.
Contact the Customer Support Center for further guidance. For a list of Service and Support phone
numbers, see the following Web site:
https://pcsupport.lenovo.com/supportphonelist
Frequently inspect your computer and its components for damage or wear or signs of danger. If you
have any question about the condition of a component, do not use the product. Contact the Customer
Support Center or the product manufacturer for instructions on how to inspect the product and have it
repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns
with your product, stop using the product and unplug it from the power source and
telecommunication lines until you can speak to the Customer Support Center for further guidance.
Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are
cracked, broken, or damaged.
Signs of overheating, smoke, sparks, or fire.
© Copyright Lenovo 2019, 2020 iii
Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign
substances on the battery.
A cracking, hissing, or popping sound, or strong odor that comes from the product.
Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or
power adapter.
The computer product, power cord, or power adapter has been exposed to water.
The product has been dropped or damaged in any way.
The product does not operate normally when you follow the operating instructions.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for
or by Lenovo
®
, stop using that product until you can contact the product manufacturer for further
instructions, or until you get a suitable replacement.
Service and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or
your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred
to as options. Replacement parts approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for
customers to install options or replace CRUs. You must closely follow all instructions when installing or
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a
product are zero. Before you remove the covers from a product equipped with a power cord, always make
sure that the power is turned off and that the product is unplugged from any power source. If you have any
questions or concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety.
CAUTION:
Hazardous moving parts. Keep fingers and other body parts away.
CAUTION:
Before you open the computer cover, turn off the computer and wait several minutes until the
computer is cool.
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Lenovo Tablet 10 User Guide
Power cords and power adapters
DANGER
Use only the power cords and power adapters supplied by the product manufacturer.
The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm
2
, or
better. For other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in
ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cords and power adapters from liquids. For instance, do not leave your power cord
or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids
can cause a short circuit, particularly if the power cord or power adapter has been stressed by
misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector
terminals on a power adapter, which can eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of
overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.
To prevent possible overheating, do not cover the power adapter with clothing or other objects
when the power adapter is plugged into an electrical outlet.
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips
are used, the load should not exceed the power strip input rating. Consult an electrician for more information
if you have questions about power loads, power requirements, and input ratings.
© Copyright Lenovo 2019, 2020 v
Plugs and outlets
DANGER
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be
damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a
replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large
amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached
devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded
electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a
non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an
approved outlet adapter or to replace the outlet with one that enables this safety feature. Never
overload an electrical outlet. The overall system load should not exceed 80 percent of the branch
circuit rating. Consult an electrician for more information if you have questions about power loads
and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to
the equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are
installing.
Carefully connect and disconnect the equipment from the electrical outlet.
Power supply statement
DANGER
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.
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Lenovo Tablet 10 User Guide
External devices
CAUTION:
Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and
1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid
possible damage to attached devices, wait at least five seconds after the computer is shut down to
disconnect external devices.
General battery notice
DANGER
Batteries supplied by Lenovo for use with your product have been tested for compatibility and
should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a
disassembled or modified battery is not covered by the warranty.
Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible
injury, do the following:
Do not open, dissemble, or service any battery.
Do not crush or puncture the battery.
Do not short-circuit the battery, or expose it to water or other liquids.
Keep the battery away from children.
Keep the battery away from fire.
Stop using the battery if it is damaged, or if you notice any discharge or the buildup of foreign
materials on the battery leads.
Store the rechargeable batteries or products containing the rechargeable batteries at room
temperature, charged to approximately 30 to 50% of capacity. We recommend that the batteries be
charged about once per year to prevent overdischarge.
Do not put the battery in trash that is disposed of in landfills. When disposing of the battery, comply
with local ordinances or regulations.
Notice for built-in rechargeable battery
DANGER
Do not attempt to remove or replace the built-in rechargeable battery. Replacement of the battery
must be done by a Lenovo-authorized repair facility or technician.
Only recharge the battery strictly according to instructions included in the product documentation.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local
laws and regulations.
© Copyright Lenovo 2019, 2020 vii
Heat and product ventilation
DANGER
Computers, ac power adapters, and many accessories can generate heat when turned on and when
batteries are charging. Notebook computers can generate a significant amount of heat due to their
compact size. Always follow these basic precautions:
When your computer is turned on or the battery is charging, the base, the palm rest, and some
other parts may become hot. Avoid keeping your hands, your lap, or any other part of your body
in contact with a hot section of the computer for any extended length of time. When you use the
keyboard, avoid keeping your palms on the palm rest for a prolonged period of time. Your
computer generates some heat during normal operation. The amount of heat depends on the
amount of system activity and the battery charge level. Extended contact with your body, even
through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using
the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for
any extended length of time.
Do not operate your computer or charge the battery near flammable materials or in explosive
environments.
Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and
reliable operation. These features might inadvertently become blocked by placing the product on
a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.
When the ac power adapter is connected to an electrical outlet and your computer, it generates
heat. Do not place the adapter in contact with any part of your body while using it. Never use the
ac power adapter to warm your body. Extended contact with your body, even through clothing,
may cause a skin burn.
For your safety, always follow these basic precautions with your computer:
Keep the cover closed whenever the computer is plugged in.
Regularly inspect the outside of the computer for dust accumulation.
Remove dust from vents and any perforations in the bezel. More frequent cleanings might be
required for computers in dusty or high-traffic areas.
Do not restrict or block any ventilation openings.
Do not operate your computer inside furniture, as this might increase the risk of overheating.
Airflow temperatures into the computer should not exceed 35°C (95°F).
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Lenovo Tablet 10 User Guide
Electrical current safety information
DANGER
Electric current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
Do not use your computer during a lightning storm.
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
Connect all power cords to a properly wired and grounded electrical outlet.
Connect to properly wired outlets any equipment that will be attached to this product.
Whenever possible, use one hand only to connect or disconnect signal cables.
Never turn on any equipment when there is evidence of fire, water, or structural damage.
Disconnect the attached power cords, battery, and all the cables before you open the device
covers, unless instructed otherwise in the installation and configuration procedures.
Do not use your computer until all internal parts enclosures are fastened into place. Never use
the computer when internal parts and circuits are exposed.
DANGER
Connect and disconnect cables as described in the following procedures when installing, moving,
or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn devices ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlets.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical
cables connected to the computer.
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have
been connected to the computer.
DANGER
During electrical storms, do not perform any replacement and do not connect the telephone cable
to or disconnect it from the telephone outlet on the wall.
© Copyright Lenovo 2019, 2020 ix
Liquid crystal display (LCD) notice
CAUTION:
The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can
cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands,
immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present
after washing, get medical care.
Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp
in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.
Using headphones or earphones
CAUTION:
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of
the equalizer to maximum increases the earphone and headphone output voltage and the sound
pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the
output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The
headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification
limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against
hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7
limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-
2 can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of
the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If
different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5
Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to
excessive sound pressure levels.
Choking hazard notice
CHOKING HAZARD – Product contains small parts.
Keep away from children under three years.
Plastic bag notice
DANGER
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of
suffocation.
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Lenovo Tablet 10 User Guide
Glass parts notice
CAUTION:
Some parts of your product may be made of glass. This glass could break if the product is dropped on
a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it.
Stop using your product until the glass is replaced by trained service personnel.
© Copyright Lenovo 2019, 2020 xi
xii Lenovo Tablet 10 User Guide
Chapter 1. Meeting your 2-in-1 detachable computer
Get an overview of the computer, such as the connectors, indicators, features, specifications, and operating
environment.
Note: Your computer might look slightly different from the illustrations in this chapter.
Connectors and indicators
Note: The connectors and indicators shown with an asterisk (*) are available on some models.
1 Power button: Press the power button to turn on your computer. You also can use the power button to
put the computer to sleep and wake it.
2 Emergency-reset hole: If your computer stops responding, remove the ac power adapter first, and then
insert a straightened paper clip into the emergency-reset hole to reset the computer.
3 Front camera and 4 Camera-status indicator: Use the 2-megapixel front-facing camera to take photos
and make videos. When the camera is on, the camera-status indicator turns on.
5 Microphones: Use the microphones to make calls and recordings.
6 Fingerprint reader*: Use the fingerprint reader to log in to your computer instead of entering the
password. See “Using the fingerprint reader” on page 15.
7 Volume-control buttons: Use these buttons to turn up or turn down the volume of the computer.
8 USB 3.1 connector Gen 1: Connect USB-compatible devices, such as a USB keyboard, USB mouse, or
USB storage device.
9 Audio connector: Connect headphones or a headset to listen to the sound from the computer.
© Copyright Lenovo 2019, 2020 1
10 Nano-SIM-card and microSD card tray: Use the microSD card (sold separately) to transfer or store files.
See “Using a microSD card” on page 14. Use the nano Subscriber Identity Module (SIM) card * to connect to
a mobile broadband network. See “Connecting to a wireless network” on page 7.
11 HDMIconnector: The High-Definition Multimedia Interface (HDMI) connector is a digital audio and
video interface. It enables you to connect your computer to a compatible digital audio device or video
monitor, such as a high-definition television (HDTV).
12 ac power status indicator: The ac power status indicator turns on white when the computer is
connected to ac power.
13 USB-Cconnector: Use the USB-C connector to charge your computer and connect to a compatible
device to transfer data. Lenovo provides various USB-C accessories to help you expand your computer
functionality. For more information, go to:
https://www.lenovo.com/accessories
Note: When the battery power is below 10%, the USB-C accessories connected to the USB-C connector
might not work correctly.
14 Stereo speakers: The stereo speakers provide an immersive music and movie playback experience.
15 Fixing holes: Use the fixing holes to attach a supported keyboard and fix it in place.
16 Pogo interface connector: Use this connector to attach a supported keyboard.
17 Mini security-lock slot: To protect your computer from theft, lock your computer to a desk, table, or
other fixtures through a security cable lock designed to fit the mini security-lock slot on your computer.
Note: The slot supports cable locks that conform to the Kensington MiniSaver
®
lock standards using
Cleatlocking technology. Do not attempt to use other types of cable locks that use a rotating T-bar
locking mechanism. You are responsible for evaluating, selecting, and implementing the locking device and
security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or
performance of the locking device and security feature. Cable locks for your product are available from
Lenovo at
https://www.lenovo.com/accessories.
1 Rear camera: Use the 5-megapixel, high-resolution, rear-facing camera to take photos and make videos.
2 Integrated Active Pen*: Your computer might be equipped with an Integrated Active Pen. See “Integrated
Active Pen” on page 21.
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Lenovo Tablet 10 User Guide
3 NFC mark*: Near field communication (NFC) enables you to transfer data from one device to another by
touching them or putting them close together. See “Using NFC devices” on page 12.
Features and specifications
Size
Width: 261.6 mm (10.3 inches)
Depth: 178.4 mm (7.02 inches)
Thickness: 10.6 mm (0.42 inches)
Microprocessor and memory
To view the microprocessor and memory information, open the Start menu
and tap Settings System
About.
Display
Size: 256.54 mm (10.1 inches)
Screen resolution: 1280 x 800 pixels, or 1200 x 1920 pixels
Automatic brightness control
Anti-fingerprint and In-Plane Switching (IPS) technology
Widescreen Ultra eXtended Graphics Array (WUXGA) and High Definition (HD) technology
Multi-touch technology
Cameras
2 megapixels, fixed-focus front camera
5 megapixels, auto-focus rear camera
Connectors and slots
Audio connector
HDMI connector
USB-C connector
USB 3.1 connector Gen 1
Pogo interface connector
Nano-SIM card and microSD card tray
Security features
Password
Mini security-lock slot
Fingerprint reader*
Trusted Platform Module (TPM)*
Wireless features
Bluetooth
Wireless local area network (WLAN)
Near field communication (NFC)*
Chapter 1. Meeting your 2-in-1 detachable computer 3
Wireless wide area network (WWAN)*
Global Positioning System (GPS, available on models with the wireless-WAN card)
Power source (ac power adapter)
Sine-wave input at 50 Hz to 60 Hz
Input rating of the ac power adapter: 100 V ac to 240 V ac
42 Wh Li-Polymer battery
Note: The features shown with an asterisk (*) are available on some models.
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1
5
3.2 Gen 2 / 3.1 Gen 2
10
3.2 Gen 2 × 2
20
Operating environment
Maximum altitude without pressurization
5000 m (16 404 ft)
Temperature
Operating: 5°C to 35°C (41°F to 95°F)
Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F)
Storage without packaging: 5°C to 43°C (41°F to 109°F)
Relative humidity
Operating: 8% to 95%
Storage: 5% to 95%
If possible, place your computer in a dry, well-ventilated area without direct exposure to sunshine. Do not
use or store your computer in dusty, dirty areas, or extremely hot or cold areas.
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Lenovo Tablet 10 User Guide
Chapter 2. Getting Started
Learn the basics to get started with your computer. Follow the instructions to set up your computer, use the
multi-touch screen, connect to a network, and put your computer into proper power modes.
Setting up your computer
When you use the computer for the first time, do the following to complete the initial setup:
Attention: Use only Lenovo-approved ac power adapters. Unauthorized ac power adapters could severely
damage the computer.
1. Connect the power cord to the ac power adapter.
2. Connect the ac power adapter to the USB-C connector on your computer.
3. Connect the power cord to a proper electric outlet.
4. Press the power button to turn on the computer and follow the instructions on the screen to complete
the initial setup.
Notes:
If you have an optional pen or keyboard, refer to “Finding accessories” on page 21 for information about
attaching and using these accessories.
To maximize the life of the battery, once the battery is fully charged, it must discharge to 94% or lower
before it will be allowed to recharge again.
Using the multi-touch screen
Use the touch gestures to interact with your computer.
This section introduces only the most frequently used gestures. For a whole list of supported gestures, refer
to the Windows
®
help information. See “Getting help about the Windows operating system” on page 17.
Note: Some gestures are supported only on certain apps.
© Copyright Lenovo 2019, 2020 5
Tap
Tap on the screen to open,
select, or activate the item
you tap.
Tap and hold
Tap and hold on the screen
to open a menu with
multiple options.
Slide
Slide leftward or rightward
on the screen to scroll
through items, such as
lists, pages, and photos.
Drag
Drag an item to the desired
location to move an object.
Zoom in
Put two fingers on the
screen and move them
farther apart to zoom in.
Zoom out
Put two fingers on the
screen and move them
closer together to zoom
out.
Rotate
Put two or more fingers on
an item, and then rotate
your fingers clockwise or
counterclockwise.
Swipe in from the top
edge to the bottom edge
Close the current full-
screened app.
Swipe in from the left
edge
View all your open apps in
task view.
Swipe in from the right
edge
Open the action center.
Swipe in shortly from the
top or bottom edge
From the top: Show the
hidden title bar in full-
screened apps.
From the bottom: Show
the taskbar in full-
screened apps.
Tips on using the multi-touch screen
The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any
metallic object on the screen that might damage the touch panel or cause it to malfunction.
Do not use fingernails, gloved fingers, or inanimate objects other than an approved pen for input on the
screen.
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Lenovo Tablet 10 User Guide
Tips on cleaning the multi-touch screen
Turn off the computer before cleaning the multi-touch screen.
Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the
multi-touch screen. Do not apply solvents to the cloth.
Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen.
Connecting to a wireless network
Connect your computer to the Internet or other wireless networks so that you can browse on your computer
and share information.
Your computer supports the following wireless networks:
Wi-Fi
®
network
The Wi-Fi feature provides network access at distances of up to 100 meters (328 feet) depending on the
Wi-Fi router and your surroundings. Your computer is installed with a wireless-LAN card to support the
Wi-Fi connection. The quality of the Wi-Fi signal is affected by the number of connected devices, the
infrastructure, and the objects through which the signal is transmitted.
Mobile broadband network (supported by some models)
The mobile broadband feature enables you to connect to the Internet from any location where cellular
service is available. Mobile broadband connections use 3G, 4G, or LTE cellular and mobile networks, just
as phones do. Mobile broadband connection is supported only on computer models with a wireless-WAN
card installed.
A nano-SIM card or an external mobile broadband device is required to connect to a mobile broadband
network.
Your computer also supports Bluetooth and NFC wireless communications. For more information, see
“Using NFC devices” on page 12 and “Using Bluetooth devices” on page 12.
To join a wireless network:
1. Tap the wireless-network icon in the Windows notification area. A list of available wireless networks is
displayed.
Note: If the Airplane mode control is on, or the Wi-Fi control or Mobile broadband control is off, the
list might not be displayed. Tap the corresponding control to display the list.
2. Tap a network to join it. For secured networks, enter the valid password when prompted.
To replace or install a nano-SIM card:
The nano-SIM-card and microSD card slot is on the right side of the computer. Before you start, turn off the
computer.
1. Turn off the computer.
2. Insert a straightened paper clip into the hole in the tray
1 . The tray ejects. Then, slide the tray out of the
computer. If a nano-SIM card is installed, gently take the nano-SIM card out of the tray
2 .
Chapter 2. Getting Started 7
3. Install a new nano-SIM card into the tray with the metal contacts facing downward 3 . Insert the tray into
the nano-SIM-card and microSD card slot until you hear a click
4 .
4. Turn on the computer.
Connecting to a wired network
You might need to use a wired network connection through an Ethernet cable when downloading large files.
With a ThinkPad USB C Ethernet Adapter, you can connect your computer to a wired network. You can also
purchase it from:
https://www.lenovo.com/accessories
To connect to a wired network:
1. Connect the ThinkPad USB C Ethernet Adapter to the USB-C connector on your computer.
2. Connect an Ethernet cable into the ThinkPad USB C Ethernet Adapter.
3. Tap the wired network icon in the Windows notification area, and enter the user name and password if
needed.
Power button and power settings
If you will not use the computer for a period of time, put the computer into sleep mode or turn off the
computer to save power. You also can adjust the power settings to achieve the best balance between
performance and power saving.
Putting your computer into sleep mode and waking up your computer
If you are not going to use the computer for just a few minutes, put your computer into sleep mode to lock it
and save power.
To put your computer into sleep mode, open the Start menu
, then tap Power Sleep.
To wake up your computer from sleep mode, press the power button.
Turning off and turning on your computer
If you are not going to use the computer for long periods, turn off your computer to save power.
To turn off your computer, open the Start menu
, then tap Power Shut down.
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Lenovo Tablet 10 User Guide
To turn on your computer, press and hold the power button.
Adjusting the power settings
To achieve the best balance between performance and power saving, adjust your power settings.
To adjust power settings, do the following:
1. Go to Control Panel. For information about accessing Control Panel, see “Accessing computer settings”
on page 17.
2. Tap System and Security Power Options.
3. Follow the instructions on the screen.
Chapter 2. Getting Started 9
10 Lenovo Tablet 10 User Guide
Chapter 3. Using your computer
Learn the skills to make the best use of your computer such as using Lenovo apps, connecting an NFC
device, and using the fingerprint reader.
Registering your computer
To register your computer with Lenovo, go to https://support.lenovo.com/productregistration and follow the
instructions on the screen.
Discovering Lenovo apps
Lenovo provides some apps to help you work more easily and securely. Preinstalled Lenovo apps are
subject to change. To explore more Lenovo apps, go to
https://support.lenovo.com.
Lenovo
Vantage
Your computer’s best features and capabilities should be easy to access and understand. With Lenovo
Vantage, they are.
Lenovo Vantage enables you to:
Know the device status easily and customize device settings.
Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.
Monitor your computer health, and secure your computer against outside threats.
Look up warranty status (online).
Access User Guide and helpful articles.
Notes:
The available features vary depending on the computer model.
Lenovo Vantage makes periodic updates of the features to keep improving your experience with
your computer. The description of features might be different from that on your actual user interface.
This app is filled with exclusive Lenovo content to help you learn more about what you can do with your
Lenovo computer.
To access Lenovo apps:
1. Open the Start menu
.
2. Tap a Lenovo app to open it.
3. If the app you want to use is not displayed, try searching for it in the search box.
Using an external display
Connect your computer to an external display to share a presentation or work with multiple applications.
Supported external displays
Your computer supports the following external displays:
Up to 4096 x 2160 pixels / 30 Hz with an external display connected to the HDMI connector
Up to 4096 x 2304 pixels / 60 Hz, with an external display connected to the USB-C connector
For more information about the external display, see the manuals that come with it.
© Copyright Lenovo 2019, 2020 11
Connecting to a wireless display
To connect to a wireless display, do the following:
1. Open the Start menu
.
2. Tap Settings Devices Bluetooth & other devices Add Bluetooth or other device. In the Add a
device window, click Wireless display or dock.
3. Follow the instructions on the screen.
Connecting to a wired display
Your computer has a USB-C connector. You can connect the computer to a VGA-compatible or HDMI-
compatible external display through one of the following adapters:
Lenovo USB C to HDMI plus Power Adapter
Lenovo USB C to VGA plus Power Adapter
If your computer does not come with these adapters, you can purchase them from the Lenovo Web site at:
https://www.lenovo.com/accessories
Choosing a display mode
You can display your desktop and apps on the computer, the external display, or both.
To choose how to display the video output, do the following:
1. Open the Start menu
.
2. Tap Settings System Display.
3. Follow the instructions on the screen to select a presentation scheme.
Using Bluetooth devices
Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless
connection between your computer and another Bluetooth-enabled device within a distance of about 10 m
(32.8 ft).
To pair your computer with a Bluetooth device:
1. Turn on the Bluetooth device and make it discoverable. For more information, see the document that
comes with the Bluetooth device.
2. Open the Start menu
, then tap Settings Devices Bluetooth. Then tap the Bluetooth control to
turn it on. A list of available Bluetooth devices is displayed.
3. Select the target Bluetooth device and tap Pair.
Using NFC devices
Depending on the model, your computer might come with the NFC feature. NFC is a high-frequency and
short-range wireless communications technology. By using the NFC feature, you can establish radio
communications between your computer and another NFC-enabled device over a distance no more than a
few centimeters.
This section provides the basic instructions on paring your computer with an NFC device. For more
information about data transfer, refer to the documentation of the NFC device.
Attention:
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Lenovo Tablet 10 User Guide
Before handling the NFC card, touch a metal table or a grounded metal object. Otherwise the card might
get damaged by the static electricity from your body.
During the data transfer, do not put your computer or NFC-enabled smartphone into sleep mode;
otherwise, your data could get damaged.
To pair your computer with an NFC card:
Before you start, ensure that the card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be
detected.
1. Tap the card on the NFC touchpoint as shown.
2. Slowly move the card in the upright direction within a 10 mm (0.39 inches) distance. Then hold the card
for seconds until you are prompted that the card has been successfully detected.
To pair your computer with an NFC-enabled smartphone:
Before you start, ensure that the smartphone screen is facing upward.
1. Tap the smartphone on the NFC touchpoint as shown.
2. Slowly move the smartphone in the upright direction within a 10 mm (0.39 inches) distance. Then hold
the smartphone for seconds until you are prompted that the smartphone has been successfully
detected.
Enabling the NFC feature
In case that the NFC feature of your computer is disabled, do the following to enable the NFC feature:
1. Open the Start menu
.
Chapter 3. Using your computer 13
2. Tap Settings Network & Internet Airplane mode.
3. Tap the NFC control to turn it on.
If you still cannot enable the NFC feature, check the NFC setting in the Lenovo Tablet Setup app by doing
the following:
1. Open the Lenovo Tablet Setup app. See “Lenovo Tablet Setup app” on page 27.
2. Tap Security I/O Port Access.
3. Set the NFC option to On.
Using a microSD card
Your computer has a nano-SIM-card and microSD card slot on the left side of the computer. The slot
supports the following types of Secure Digital (SD) cards:
Secure Digital eXtended-Capacity (SDXC) card
Secure Digital (SD) card
Secure Digital High-Capacity (SDHC) card
This section provides the basic instructions on installing and removing the microSD card. For more
information about data transfer, refer to the documentation of the microSD card.
Attention:
Before handling the microSD card, touch a metal table or a grounded metal object. Otherwise the card
might get damaged by the static electricity from your body.
During the data transfer, do not put your computer into sleep mode; otherwise, your data could get
damaged.
To replace or install a microSD card:
1. Insert a straightened paper clip into the hole in the tray
1 . The tray ejects. Then, slide the tray out of the
computer. If a microSD card is installed, gently take the microSD card out of the tray
2 .
14 Lenovo Tablet 10 User Guide
2. Install a new microSD card into the tray with the metal contacts facing downward 3 . Insert the tray into
the nano-SIM-card and microSD card slot until you hear a click
4 . Ensure that the new microSD card is
installed in correct orientation.
Using the fingerprint reader
Depending on the model, your computer might have a fingerprint reader. With fingerprint authentication, you
can log in to your computer by taping your fingerprints instead of entering the password.
Enrolling your fingerprints
To enable fingerprint authentication, enroll your fingerprints first by doing the following:
Note: It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers.
1. Open the Start menu
, then tap Settings Accounts Sign-in options.
2. Follow the instructions on the screen to enroll your fingerprint.
When you scan your finger over the fingerprint reader, note the following:
1. Tap the fingerprint reader with the top joint of your finger and hold your finger there for one or two
seconds with a little pressure.
2. Lift your finger to complete one scan.
Tips on using the fingerprint reader
The following actions could damage the fingerprint reader or cause it to malfunction:
Scratching the surface of the reader with a hard and pointed object
Scraping the surface of the reader with your fingernail or anything hard
Using or touching the reader with a dirty finger
Chapter 3. Using your computer 15
You might not be able to register or authenticate your fingerprints in the following situations:
Your finger is wrinkled.
Your finger is rough, dry, or injured.
Your finger is stained with dirt, mud, or oil.
Your finger is wet.
You used a finger that had not been enrolled.
To resolve the problem, try the following:
Clean or wipe your hands to remove any excess dirt or moisture from the fingers.
Enroll and use a different finger for authentication.
If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, and
lint-free cloth:
The surface of the reader is dirty or stained.
The surface of the reader is wet.
The reader often fails to enroll or authenticate your fingerprint.
Using the cameras
Your computer might be equipped with a front camera and a rear camera. You can use the camera to take
pictures and record videos. To start the camera, open the Start menu, and tap CameraWhen the camera
starts, the white camera-in-use indicator turns on.
You can configure the camera settings to meet your needs, such as adjusting the video output quality. To
configure the camera settings, open the Camera app, and click the settings icon in the upper-right corner.
Follow the instructions on the screen to configure the camera settings.
Using passwords
You can set a supervisor password to prevent your computer from unauthorized use.
The supervisor password protects the system information stored in the Lenovo Tablet Setup app. If only a
supervisor password is set, a password prompt is displayed when you try to start the Lenovo Tablet Setup
app. Unauthorized users cannot change most of the system configuration options in the Lenovo Tablet
Setup app without the password.
The system administrator can set the same supervisor password on many computers to make administration
easier. It is recommended that you record your password and store it in a safe place. If you forget your
supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo
authorized service provider to have the system board replaced. A fee will be charged for parts and service.
To set, change, or remove a password:
Note: Before you start, print these instructions and the instructions on “Lenovo Tablet Setup app” on page
27. You also can screen-capture the instructions and send the pictures to your smartphone or computer so
that you can view the instructions during operation.
1. Save all open files, and exit all apps.
2. Open the Lenovo Tablet Setup app. See “Lenovo Tablet Setup app” on page 27.
3. Tap Security Password.
4. Tap Enter next to the supervisor password item and follow the instructions on the screen.
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Lenovo Tablet 10 User Guide
5. Save configuration changes and exit.
Accessing computer settings
Personalize your computer by changing the system and device settings so that you can get the best use of
your computer.
To access quick settings:
Open the action center
. The key settings are displayed at the bottom.
To access Control Panel:
Tap and hold on the taskbar, and then tap Control Panel from the pop-up menu.
Open the Start menu
, then tap Windows System Control Panel.
Getting help about the Windows operating system
Your computer is preinstalled with the Window operating system. To get help about this operating system,
read the following instructions.
To get quick help:
Open the Start menu
, then tap Get Help or Tips.
To get comprehensive help content:
Search whatever you want to know in the Search box on the taskbar, or ask Cortana
®
personal assistant.
Note: Cortana is your personal assistant for Windows. Cortana is available in some countries or regions.
Using your computer more comfortably
With the help of all the conveniences and powerful features of your computer, you can carry your computer
all day long at many places. Therefore it is important that you remain attentive to good posture, good lighting,
and proper seating to achieve greater comfort with your computer.
Active sitting and rest breaks: The longer you sit and work with your computer, the more important it is to
observe your working posture. Make minor voluntary postural changes and take frequent, short breaks when
you use the computer for a long time. Your computer is a light and mobile system; remember that it can
easily be repositioned to accommodate many posture modifications you might wish to make.
Work area setup options: Familiarize yourself with all of your office furniture so that you know how to adjust
your work surface, seat, and other work tools to accommodate your preferences for comfort. If your work
area is not in an office setting, be sure to take special note of employing active sitting and utilizing work
breaks. There are many solutions available to help you modify and expand your computer to best suit your
needs. Explore your options for docking solutions and external products that can provide the adjustability
and features you want. To view some of these options, go to:
https://www.lenovo.com/accessories
Traveling with your computer
The following tips help you travel more comfortably and securely with your computer.
Chapter 3. Using your computer 17
Tips on anti-theft and anti-damage
While it is safe to allow your computer to go through the x ray machines at airport security stations, it is
important to keep your eyes on the computer at all times to prevent theft.
Put your computer in a protective case when not in use to prevent damage or scratching.
Tips on airline traveling
Be careful about the seat in front of you on the airplane. Place your computer in a safe position so that it
does not get caught when the person in front of you leans back.
If you want to use the wireless service, check with the airline for any restrictions before boarding the
airplane.
If there are restrictions on the use of computers with wireless features on an airplane, enable the Airplane
mode. So that all wireless connections are disabled. To enable the Airplane mode, do the following:
1. Tap the wireless-network icon on the taskbar.
2. Tap the Airplane mode control to disable all wireless connections.
Taking care of your computer
Handle your computer with care so that you can enjoy this product for a long time.
Cleaning your computer
To clean your computer, unplug all cables and turn off the computer by pressing and holding the power
button for a few seconds. Then wipe the computer screen with a soft, lint-free, and dry cloth to clear stains
and smudges.
Do not use screen cleaners, household cleaners, aerosol sprays, solvents, alcohol, ammonia, or abrasives to
clean your computer.
Protecting the screen with a replaceable film
You can purchase a replaceable film to protect the screen from scratching and extend the life of your
computer. To use a replaceable film, clean the screen first and then apply the replaceable film on the screen.
Storing the computer for extended periods
If you are not going to use your computer for an extended period of time, remove the nano-SIM card from
your computer. Pack your computer with a protective case and store it in a well-ventilated and dry area
without direct exposure to sunshine.
Prevent your computer and adapter from getting wet
Do not immerse your computer in water or leave it in a location where it can get saturated with water or other
liquids.
Protect the cables from being damaged
Applying strong force to cables may damage or break them. Route communication lines, or the cables of an
ac power adapter, a mouse, a keyboard, a printer, or any other electronic device, so that they cannot be
walked on, tripped over, pinched by your computer or other objects, or in any way subjected to treatment
that could interfere with the operation of your computer.
Carry your computer carefully
Use a quality carrying case that provides adequate cushioning and protection. Do not pack your computer in
a tightly packed suitcase or bag. Before putting your computer in a carrying case, make sure that the
computer is off or in sleep mode. Do not put a computer in a carrying case while it is on.
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Lenovo Tablet 10 User Guide
Handle your computer with care
Do not drop, bend, puncture, insert foreign objects into, or place heavy objects on your computer. Sensitive
components inside might get damaged.
Take care when using your computer in a motor vehicle or on a bicycle
Always prioritize your safety and the safety of others. Follow the law. Local laws and regulations might
govern how you can use mobile electronic devices, such as your computer, while you drive a motor vehicle
or ride a bicycle.
Protect your data and software
Do not delete unknown files or change the name of files or directories that were not created by you;
otherwise, your computer software might fail to work.
Be aware that accessing network resources can leave your computer vulnerable to viruses, hackers,
spyware, and other malicious activities that might damage your computer, software, or data. It is your
responsibility to ensure that you have adequate protection in the form of firewalls, antivirus software, and
anti-spyware software and keep this software up to date.
Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and
microwave oven away from your computer. The strong magnetic fields generated by these appliances can
damage the screen and the data on the computer.
Chapter 3. Using your computer 19
20 Lenovo Tablet 10 User Guide
Chapter 4. Accessories
The accessories are designed to enhance your experience with the computer.
Finding accessories
Depending on the model, your computer might not come with certain accessories. You can purchase the
accessories from the Lenovo Web site at:
https://www.lenovo.com/accessories
Integrated Active Pen
Depending on the model, your computer might come with an Integrated Active Pen (referred to as the pen in
this section). The pen enables you to write and draw in a nature manner.
The pen is also available as an option from Lenovo. To purchase the pen, go to:
https://www.lenovo.com/accessories
Notes:
The pen is not waterproof. Take care not to drop the pen in water.
The pen contains pressure sensors. Do not push the tip of the pen for an extended period of time. Do not
make the pen subject to shock or vibration.
Pen overview
1 Pen tip: To click, tap on the screen with the tip. To double-click, tap twice.
2 Eraser button: To erase texts or drawings, hold the eraser button to erase the object in supported
applications.
3 Right-click button: To right-click, hold the right-click button and tap the screen in supported applications.
Note: The default function of each barrel button might vary in different apps.
© Copyright Lenovo 2019, 2020 21
Removing the pen
The pen is stored in the pen slot. To remove the pen from the slot, slide the tab of the pen a little bit out, and
then completely pull out the pen.
Storing the pen
Insert the pen into the pen slot as shown until it snaps into position.
Charging the pen
To charge the pen, insert the pen into the slot until it snaps into position. The pen will be 80% charged in
about 15 seconds and 100% charged in about five minutes.
Note: Ensure that your computer is on or in sleep mode. Otherwise, the pen will not be charged.
Lenovo Tablet 10 Keyboard
Depending on the model, your computer might come with a Lenovo Tablet 10 Keyboard (hereafter referred to
as the keyboard). Attach the keyboard to your computer so that you can transform your computer into a
portable notebook computer.
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Lenovo Tablet 10 User Guide
Overview
1 4 Function keys and Fn key: The function keys provide quick access to certain apps and functions such
as adjusting the speaker volume. See “Using the keyboard” on page 24.
You can configure the Fn key and function keys in the Keyboard Properties window by doing the following:
1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small
icons.
2. Click Keyboard. In the Keyboard Properties window, click the Fn and function keys tab.
3. Select the options of your preference.
2 USB 3.1 connectors Gen 1: Connect USB-compatible devices, such as a USB keyboard, USB mouse, or
USB storage device.
3 Clickpad: The clickpad is a pointer-positioning device that enables you to point, select, and scroll, like you
do with a traditional mouse. You also can use the clickpad to perform basic touch gestures.
Chapter 4. Accessories 23
Attaching the keyboard to your computer
The keyboard magnetically attaches to your computer as shown. When the keyboard gets close enough, it
aligns and snaps into place. You can easily remove the keyboard by pulling it away.
Using the keyboard
Your keyboard has some special keys to help you work more easily and effectively. Press a special key to
control the associated function.
+ Switch the key function between the standard F1–F12 function and the special
function printed as an icon on each key. You can change the default function in the Keyboard Properties
window by doing the following:
1. Go to Control Panel, then change the view of Control Panel from Category to Large icons or Small
icons.
2. Click Keyboard or Lenovo - Keyboard Manager and the Keyboard Manger window is displayed.
3. Select the options of your preference.
Mute or unmute the speakers. When the speakers are muted, the indicator on the key is on.
If you mute the sound and turn off your computer, the sound remains muted when you turn on your
computer again. To turn on the sound, press the volume-down key
or the volume-up key .
Decrease the speaker volume.
Increase the speaker volume.
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Lenovo Tablet 10 User Guide
Mute or unmute the microphones. When the microphones are muted, the indicator on the key is
on.
Darken the computer display.
Brighten the computer display.
Open the Settings window
Open the search function.
View the open apps.
View all the apps.
Go to the home page.
Go to the end page.
Using the clickpad
The entire clickpad surface is sensitive to finger touch and movement. You can use the clickpad to perform
all the pointing, clicking, and scrolling functions of a traditional mouse.
If the clickpad surface is stained with oil, turn off the computer first. Then gently wipe the clickpad surface
with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.
The clickpad can be divided into two zones:
1 Left-click zone (primary-click zone)
2 Right-click zone (secondary-click zone)
To use the clickpad, refer to the following instructions:
Point
Slide one finger across the surface of the clickpad to move the pointer accordingly.
Left-click
Press the left-click zone
1 to select or open an item. You also can tap anywhere on the surface of the
clickpad with one finger to perform the left-click action.
Right-click
Press the right-click zone
2 to display a shortcut menu. You also can tap anywhere on the surface of the
clickpad with two fingers to perform the right-click action.
Scroll
Chapter 4. Accessories 25
Put two fingers on the clickpad and move them in the vertical or horizontal direction. This action enables
you to scroll through the document, Web site, or apps. Ensure that you position your two fingers slightly
apart from each other.
Using the clickpad touch gestures
This topic introduces some frequently used touch gestures such as tapping, dragging, and scrolling.
Notes:
When using two or more fingers, ensure that you position your fingers slightly apart.
Some gestures are not available if the last action was done from the TrackPoint pointing device.
Some gestures are only available when you are using certain apps.
Tap
Tap anywhere on the clickpad
with one finger to select or open
an item.
Two-finger tap
Tap anywhere on the clickpad with
two fingers to display a shortcut
menu.
Two-finger scroll
Put two fingers on the clickpad
and move them in the vertical or
horizontal direction. This action
enables you to scroll through the
document, Web site, or apps.
Two-finger zoom out
Put two fingers on the clickpad and
move them closer together to zoom
out.
Two-finger zoom in
Put two fingers on the clickpad
and move them farther apart to
zoom in.
Three-finger swipe down
Put three fingers on the clickpad
and move them down to show the
desktop.
Three-finger swipe up
Put three fingers on the clickpad
and move them up to open the
task view to see all your open
windows.
Three-finger tap
Tap anywhere on the clickpad with
three fingers to open the Cortana
personal assistant.
Four-finger tap
Tap anywhere on the clickpad
with four fingers to open the
action center.
26 Lenovo Tablet 10 User Guide
Chapter 5. Advanced configuration
This chapter provides information about the advanced configuration and features.
Installing device drivers
Always go to https://support.lenovo.com or use Lenovo Vantage to get the latest device drivers. Choose your
computer product name to view all the device drivers for your computer.
Attention:
Do not download the device drivers from the Windows Update Web site.
It is recommended that you update your operating system through official channels. Any unofficial update
might cause security risks.
Lenovo Tablet Setup app
The Lenovo Tablet Setup app enables you to view and configure various setup parameters. The default
configurations are already optimized for you. Incorrect change of the configurations might cause unexpected
results.
Opening the Lenovo Tablet Setup app
To open the Lenovo Tablet Setup app, do the following:
Note: If you are required to enter the supervisor password during the process, enter the correct password. If
you skip the password prompt, you still can open the Lenovo Tablet Setup app but you cannot change the
configurations.
1. Restart the computer.
2. Tap around “Press Enter or touch here” or press F1 until the Lenovo Tablet Setup app starts.
Lenovo Tablet Setup menus
The Lenovo Tablet Setup app includes the following menus:
Note: The menus are subject to change without notice. Depending on the model, the default value might
vary.
Main menu: View the system information and set the date and time for your computer.
Config menu: View and change the configurations of your computer.
Security menu: Set the supervisor password and configure other security features of your computer.
Startup menu: Change the computer startup settings.
Restart menu: Choose an option for exiting the Lenovo Tablet Setup app and restarting the system.
On each menu, tap the default value to show selectable options and tap a desired option to select it. Follow
the instructions on the screen to configure the settings. After you change the settings, tap Restart, and then
tap your desired option to restart the computer.
Depending on the model and operating system, the menu items and the default value might change without
notice.
© Copyright Lenovo 2019, 2020 27
Main menu
When you enter the Lenovo Setup program, you first see the Main menu as follows:
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
UEFI BIOS Version
UEFI BIOS Date
Embedded Controller Version
ME Firmware Version
Machine Type Model
System-unit serial number
System board serial number
Asset Tag
CPU Type
CPU Speed
Installed Memory
UUID
Preinstalled operating system license
UEFI Secure Boot
OA3 ID
Config menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
Network
Wake On LAN from Dock
Values: Disabled, Enabled
Description: Enable or disable the Wake On LAN from Dock feature when the ThinkPad USB-C Dock or
ThinkPad Thunderbolt 3 Dock is attached.
Note: The Wake on LAN from Dock feature does not work when the hard disk password is set.
UEFI IPv4 Network Stack
Values: Disabled, Enabled
Description: Enable or disable Internet Protocol Version 4 (IPv4) network stack for UEFI environment. This
menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first.
UEFI IPv6 Network Stack
Values: Disabled, Enabled
Description: Enable or disable Internet Protocol Version 6 (IPv6) network stack for UEFI environment. This
menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first.
UEFI PXE Boot Priority
Values: IPv6 First, IPv4 First
Description: Select network stack priority for UEFI PXE boot. This menu is displayed only in UEFI Only
boot mode or Both boot mode with UEFI first, when IPv6 and IPv4 stacks are both enabled.
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USB
USB UEFI BIOS Support
Values: Disabled, Enabled
Description: Enable or disable the boot support for USB storage devices.
Display
Boot Display Device
Values: Lenovo LCD, External Display
Description: Select the display device that you want to activate at boot time. This selection is effective for
boot time, password prompt, and Lenovo Setup. You can attach an external display to the USB-C
connector or HDMI connector on your computer. If multiple displays are attached, the first recognized one
will be activated at boot time.
Total Graphics Memory
Values: 256 MB, 512 MB
Description: Allocate the total memory which Intel internal graphics shares.
Note: If you select 512 MB, the maximum usable memory might be reduced on the 32-bit operating
system.
Boot Time Extension
Values: Disabled, 1 second, 2 seconds, 3 seconds, 5 seconds, 10 seconds
Description: This option defines the amount of time to extend the boot process, in seconds. The system
cannot detect some external monitors during boot because they need a few seconds to be ready. Try this
option if the monitor being used does not display the boot screen.
Power
Intel SpeedStep
®
technology
Values: Disabled, Enabled
Description: Select the mode of Intel SpeedStep technology at runtime. If you select Disabled, the highest
speed, and runtime is not supported.
Mode for AC
Values: Maximum Performance, Battery Optimized
Description: Maximum Performance: Always highest speed
Mode for Battery
Values: Maximum Performance, Battery Optimized
Description: Battery Optimized: Always lowest speed
Adaptive Thermal Management
Description: Select a thermal management scheme to use. The scheme affects fan sound, temperature,
and performance.
Scheme for AC
Values: Maximum Performance, Balanced
Description: Maximum Performance: Reduce CPU throttling. Balanced: Balanced sound,
temperature and performance.
Scheme for Battery
Values: Maximum Performance, Balanced
Chapter 5. Advanced configuration 29
Description: Balanced: Balanced sound, temperature and performance. Maximum Performance:
Reduce CPU throttling.
CPU Power Management
Values: Disabled, Enabled
Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically
when there are no system activities. Normally, it is not necessary to change the setting.
Power On with AC Attach
Values: Disabled, Enabled
Description: Enable or disable a feature that turns on the computer when the ac power adapter is
attached. If you select Enabled, the system is powered on when the ac power adapter is attached. If the
system is in hibernate state, the system resumes normal operation. If you select Disabled, the system is
not powered on nor resumed when the ac power adapter is attached.
Disable Built-in Battery
Values: Yes, No
Description: Temporary disable battery for servicing the system. After selecting this item, the system will
be automatically powered off, then ready to be serviced. Note: the battery will be automatically enabled
when the AC adapter is reconnected.
Date/Time menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
System Date
Descriptions: Set or change the date of the system.
System Time
Descriptions: Set or change the time of the system.
Security menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
Password
Supervisor Password
Values: Disabled, Enabled
Descriptions: Set a supervisor password to prevent unauthorized users from changing the startup
sequence, network related settings, and system date and time.
Lock UEFI BIOS Settings
Values: Disabled, Enabled
Descriptions: Enable this option to prevent unauthorized users from changing any settings in Lenovo
Tablet Setup. To use this function, a supervisor password is required.
Password at Unattended Boot
Values: Disabled, Enabled
Descriptions: When this option is enabled, a password prompt is displayed when the computer is turned
on or resumed from hibernation mode by an unattended event such as a Wake on LAN attempt. To
prevent unauthorized access, set the user authentication on the operating system.
Password at Restart
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Values: Disabled, Enabled
Descriptions: When this option is enabled, a password prompt is displayed when you restart the
computer. To prevent unauthorized access, set the user authentication on the operating system.
Password at Boot Device List
Values: Disabled, Enabled
Descriptions: If you enable this option, the supervisor password is required when you try to enter the Boot
menu by repeatedly pressing F12. To use this function, a supervisor password must be set.
Password Count Exceeded Error
Values: Disabled, Enabled
Descriptions: Enable this option to display the POST 0199 error message and prompt for the Security
password.
Set Minimum Length
Values: Disabled, x characters (4 ≤ x 12)
Descriptions: Specify a minimum length for power-on passwords and hard disk passwords. If a supervisor
password is set, you cannot change the minimum length until you log in as a supervisor.
Power-On Password
Values: Disabled, Enabled
Descriptions: Set a power-on password to protect the computer from unauthorized access.
Security Chip
Security Chip Type
Values: TPM 2.0
Descriptions: You can use a discrete TPM chip with TPM 2.0 mode.
Security Chip
Values: Enabled, Disabled
Descriptions: Enable or disable the security chip.
Security Reporting Options
SMBIOS Reporting
Values: Enabled, Disabled
Descriptions: When enabled, changes to corresponding UEFI BIOS data are logged in a location,
(PCR1, defined in the TCG standards), which other authorized programs can monitor, read and analyze.
Clear Security Chip
Descriptions: Use this option to clear the encryption key. It will not be possible to access already-
encrypted data after these keys are cleared.
Physical Presence for Clear
Values: Disabled, Enabled
Descriptions: If this option is enabled, a confirmation message is displayed when you clear the security
chip.
UEFI BIOS Update Option
Flash BIOS Updating by End-Users
Values: Disabled, Enabled
Descriptions: When this option is enabled, all users can update the UEFI BIOS. If you disable this option,
the supervisor password will be required to update the UEFI BIOS.
Chapter 5. Advanced configuration 31
Secure RollBack Prevention
Values: Disabled, Enabled
Descriptions: When this option is disabled, you can flash the UEFI BIOS to earlier version.
Windows UEFI Firmware Update
Values: Disabled, Enabled
Descriptions: This option enables or disables Windows UEFI Firmware Update feature. When this option
is enabled, Windows UEFI firmware update is allowed.
Memory Protection
Execution Prevention
Values: Disabled, Enabled
Descriptions: Some computer viruses and worms cause memory buffers to overflow. By enabling this
option, you can protect your computer against attacks from such viruses and worms. If the option is
enabled but you find that a program does not run properly, disable this option first and then reset the
settings.
Virtualization
Intel Virtualization Technology
Values: Disabled, Enabled
Descriptions: If this option is enabled, a Virtual Machine Monitor (VMM) can utilize the additional hardware
capabilities provided by Intel Virtualization Technology.
Intel VT-d Feature
Values: Disabled, Enabled
Descriptions: Intel VT-d stands for Intel Virtualization Technology for Directed I/O. When enabled, a VMM
can utilize the platform infrastructure for I/O virtualization.
I/O Port Access
Descriptions: Use this submenu to enable or disable the following hardware features:
Wireless LAN
Wireless WAN
Bluetooth
USB port
SD card slot
Integrated camera
Fingerprint reader
NFC device
Internal Device Access
Bottom Cover Tamper Detection
Values: Disabled, Enabled
Descriptions: When this option is enabled, supervisor password is required when a bottom cover tamper
is detected. This option is not functional until a supervisor password is set.
Internal Storage Tamper Detection
Values: Disabled, Enabled
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Descriptions: When this option is enabled, removing any internal storage device when your computer is in
sleep mode will be detected. If you remove the internal storage device while the computer is in sleep
mode, the computer will shut down when you wake it up, and any unsaved data will be lost.
Anti-Theft
Computrace Module Activation
Values: Disabled, Enabled, Permanently Disabled
Descriptions: Enable the UEFI BIOS interface to activate the computrace module. Computrace is an
optional monitoring service from Absolute Software. If you select Permanently Disabled, you cannot
enable this setting again.
Secure Boot
Secure Boot
Values: Disabled, Enabled
Descriptions: Enable this option to prevent unauthorized operating systems from loading when you turn
on the computer.
Platform Mode
Values: Setup Mode, User Mode
Descriptions: Specify the system operating mode.
Secure Boot Mode
Values: Standard Mode, Custom Mode
Descriptions: Specify the Secure Boot mode.
Reset to Setup Mode
Descriptions: Use this option to clear the current platform key and reset Platform Mode to Setup Mode.
Restore Factory Keys
Descriptions: Use this option to restore all keys and certificates in Secure Boot databases to the factory
defaults.
Clear All Secure Boot Keys
Descriptions: Use this option to clear all keys and certificates in Secure Boot databases and install your
own keys and certificates.
Intel (R) SGX
Intel (R) SGX Control
Values: Disabled, Enabled, Software Controlled
Descriptions: Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software
Controlled, SGX will be controlled by the SGX application for UEFI boot OS.
Change Owner EPOCH
Value: Enter
Descriptions: Change Owner EPOCH to a random value. Use this option to clear SGX user data.
Device Guard
Device Guard
Values: Disabled, Enabled
Descriptions: This option is used to support Microsoft Device Guard.
Chapter 5. Advanced configuration 33
When this option is enabled, Intel Virtualization Technology, Intel VT-d Feature, Secure Boot, and OS
Optimized Defaults are automatically enabled. Boot order is restricted to customer image only. To
complete the configuration of Device Guard, you have to set a supervisor password.
When this option is disabled, the setup options are configurable and you can choose any boot options to
start the computer.
Startup menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
Boot
Descriptions: Define the startup sequence.
Network Boot
Descriptions: Select the boot device when the system wakes from LAN. If Wake On LAN is enabled, the
network administrator can turn on all of the computers in a LAN remotely through network management
software.
UEFI/Legacy Boot
Values: UEFI Only
Descriptions: Define the system boot capability.
Boot Mode
Values: Quick, Diagnostics
Descriptions: Define which screen is displayed during the POST, the logo screen or the text message
screen.
Option Key Display
Values: Disabled, Enabled
Descriptions: If you disable this option, the “To interrupt normal startup, press Enter.” message will not be
displayed during the POST.
Boot Device List F12 Option
Values: Disabled, Enabled
Descriptions: If you enable this option, you can open the Boot Menu window by continuously pressing F12
when the computer is powered on.
Boot Order Lock
Values: Disabled, Enabled
Descriptions: Enable this option to lock the boot device priority order.
Restart menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
Exit Saving Changes
Descriptions: Save the changes and restart the computer.
Exit Discarding Changes
Descriptions: Discard the changes and restart the computer.
Load Setup Defaults
Descriptions: Restore to the factory default settings.
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Note: Enable OS Optimized Defaults to meet the Windows 10 certification requirements. When you
change this setting, some other settings are changed automatically, such as UEFI/Legacy Boot, Secure
Boot, and Secure RollBack Prevention.
Discard Changes
Descriptions: Discard the changes.
Save Changes
Descriptions: Save the changes.
Updating the UEFI BIOS
The Unified Extensible Firmware Interface basic input/output system (UEFI BIOS) is a part of the system
programs that make up the basic layer of software built into your computer. The UEFI BIOS translates the
instructions from other software layers.
You can update the UEFI BIOS and the Lenovo Tablet Setup app by starting your computer with a flash
update application running in the Windows environment.
When you add software, hardware, or a device driver, you can consider updating your UEFI BIOS for the new
addition to work correctly.
To update your UEFI BIOS, go to
https://support.lenovo.com.
System management
This section is intended primarily for network administrators.
The computer is designed for manageability, so that you can redirect more of your resources to meet your
business objectives better. This manageability enables you to operate client computers remotely in the same
way as you operate your own computer, such as turning on a client computer, formatting the hard disk drive,
and installing software.
Once the computer is configured and operational, you can manage it by use of software and manageability
features already integrated into the client system and the network.
The following content introduces some system management features.
Desktop Management Interface
The system UEFI BIOS of your computer supports an interface called System Management BIOS Reference
Specification (SMBIOS) V2.6.1. The SMBIOS provides information about the hardware components of your
system. It is the responsibility of the BIOS to supply this database with information about itself and the
devices on the system board. This specification documents the standards for getting access to this BIOS
information.
Asset ID EEPROM
The Asset ID Electrically Erasable Programmable Read-Only Memory (EEPROM) contains information about
the system, including its configuration and the serial numbers of key components. It also includes a number
of blank fields in which you can record information about the end users in your network.
Preboot eXecution Environment
The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling
the computer to start from a server. For example, with the appropriate LAN card, your computer can be
started from the PXE server.
Chapter 5. Advanced configuration 35
Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer.
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Chapter 6. Accessibility
Lenovo helps users with disabilities to access information and technology easily.
Some accessibility tools are available in the Windows operating system, and others can be purchased from
third-party providers.
This section gives a brief introduction to the available accessibility tools. For details about how to use the
accessibility tools, refer to the Windows help information. See “Getting help about the Windows operating
system” on page 17.
On-screen notification
On-screen notification helps hearing-impaired people be aware of the status of their computer. On-screen
notification replaces sounds with visual cues or text captions to indicate that activity is happening on the
computer. As a result, system alerts are noticeable even when they are not heard. For example, when you
select one object, the object is highlighted.
To use on-screen notification, open Control Panel. For information about accessing the Control Panel, see
“Accessing computer settings” on page 17. Then tap Ease of Access Ease of Access Center, and then
tap Use text or visual alternative for sounds.
Audio notification
Audio notification helps visually impaired people or people with weak sight be aware of the status of their
computer.
To use audio notification, open Control Panel. For information about accessing the Control Panel, see
“Accessing computer settings” on page 17. Then tap Ease of Access Ease of Access Center Use the
without a display, and then select Turn on Audio Description.
Narrator
Narrator is a screen reader that reads text on the screen aloud and describes events like error messages.
To open Narrator, type Narrator in the search box.
Screen-reader technologies
Screen-reader technologies are primarily focused on software program interfaces, help information systems,
and various online documents. For additional information about screen readers, see the following:
Using the Portable Document Format (PDF) files with screen readers:
https://www.adobe.com/accessibility.html?promoid=DJGVE
Using the JAWS screen reader:
https://www.freedomscientific.com/Products/Blindness/JAWS
Using the NVDA screen reader:
https://www.nvaccess.org/
Speech recognition
Speech Recognition enables you to control your computer by voice.
Using only your voice, you can open apps, open menus, tap buttons and other objects on the screen, dictate
text into documents, and write and send e-mails.
© Copyright Lenovo 2019, 2020 37
To open Speech Recognition, type Speech Recognition into the search box.
Customizable text size
Depending on your preference, you can change only the text size instead of changing the size of everything
on the desktop.
To change the text size, open Control Panel. For information about accessing the Control Panel, see
“Accessing computer settings” on page 17. Then tap Appearances and Personalization Display, go to
Change only the text size, and set a text size that meets your needs.
Magnifier
Your computer is equipped with the Microsoft
®
Magnifier to help visually impaired people use the computer
more comfortably. Magnifier is a useful utility that enlarges part or all of your screen so that you can see the
words and images better. Magnifier is part of the Ease of Access Center.
To open Magnifier, type Magnifier into the search box.
Zoom
You can use the zoom feature to enlarge or reduce the size of text, pictures, maps, or other objects.
Zoom in: Move two fingers farther apart on the touch screen to enlarge the size of text, pictures, maps, or
other objects.
Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures,
maps, or other objects.
Adjustable screen resolution
You can make your documents easier to read by adjusting the screen resolution of your computer. To adjust
the screen resolution, tap and hold anywhere on the desktop, tap Screen resolution or Display settings,
and then follow the instructions on the screen to adjust the settings as you prefer.
Note: Setting too low of a resolution might prevent some items from fitting on the screen.
Documentation in accessible formats
Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or
HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that
visually impaired users can read the documentation through a screen reader. Each image in the
documentation also includes adequate alternative text to explain the image so that visually impaired users
can understand the image when they use a screen reader.
On-Screen Keyboard
On-Screen Keyboard displays a visual keyboard with all the standard keys.
To open On-Screen Keyboard, type On-Screen Keyboard into the search box.
Industry-standard connectors
Your computer provides industry-standard connectors that enable you to connect external devices if
needed.
Personalized keyboard
If you attach the computer to the Thin Keyboard, you can do the following to make the keyboard easier to
use.
Adjust your keyboard settings by doing the following:
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1. Go to Control Panel. For information about accessing the Control Panel, see “Accessing computer
settings” on page 17
2. Tap Ease of Access Ease of Access Center Make the keyboard easier to use.
Change the settings of the Fn key and function keys by doing the following:
1. Go to Control Panel. For information about accessing the Control Panel, see “Accessing computer
settings” on page 17. Change the view of Control Panel from Category to Large icons or Small icons.
2. Tap Keyboard. In the Keyboard Properties window, tap the Fn and function keys tab.
3. Select the options of your preference.
Chapter 6. Accessibility 39
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Chapter 7. Troubleshooting
If your computer encounters a problem, find a solution here.
Frequently asked questions
The problems and solutions described in this section are meant only as a guide. They are not definitive
problem-solving techniques. If a problem persists, you can get support from Lenovo. For more information,
see “Lenovo Customer Support Center” on page 47.
Attention: When you observe a problem, stop operation immediately, because taking further action might
result in data loss or damage.
Internet problem
Failed to establish a wireless WAN connection or a mobile broadband connection?
Ensure that:
Your computer is not in Airplane mode.
The nano-SIM card is valid and workable if you are using a mobile network (3G or 4G).
You are within the network service range and the signal strength is good.
If a USB-C type device is attached to your computer, the USB-C type device might influence the wireless
WAN connection. Detach the USB-C type device from your computer to resolve the problem.
Battery problem
Failed to charge the computer?
Check if the ac power adapter is connected correctly. If the computer feels too hot to the touch, wait for a
while to let it cool to room temperature. After the computer cools, if the battery still cannot be charged, have
the computer serviced.
System problem
Failed to power on?
Connect your computer to an ac power outlet to see if the drained battery caused the problem.
If the problem persists, insert a needle or a straightened paper clip into the emergency-reset hole. To locate
the emergency-reset hole, see “Connectors and indicators” on page 1. After resetting your computer, try to
turn it on again.
Failed to turn the computer off by pressing and holding the power button?
Press and hold the power button for 10 seconds or more. If you still cannot turn off the computer, insert a
needle or a straightened paper clip into the emergency-reset hole to reset your computer. To locate the
emergency-reset hole, see “Connectors and indicators” on page 1. If you still encounter the same problem,
reset the computer to the factory default settings. See “Resetting your computer” on page 44.
Audio problem
Poor audio quality or no sound output?
Ensure that:
© Copyright Lenovo 2019, 2020 41
The speaker is not covered.
The speaker mute function is disabled.
If you are using a headset, unplug it, then plug it in again.
The volume is not turned to the lowest level.
Failed to play a song, video, or other media file?
Ensure that the media file is not corrupted.
External device connection problem
Failed to detect an external display?
Tap and hold (right-click) anywhere on the desktop, then tap Screen resolution/Display settings Detect.
Failed to locate Bluetooth devices?
Ensure that:
Your computer Bluetooth is switched on.
The Bluetooth feature is activated on the device to which you want to connect.
Your computer and the Bluetooth device are within the maximum Bluetooth signal range (10 m, 32.8 feet).
Screen problem
Slow or improper responding from the multi-touch screen?
1. Ensure that your hands are clean and dry when touching the screen.
2. Restart your computer to try again.
Blank screen when the computer is operating?
Disable any system timers, such as the liquid crystal display (LCD) turn-off timer or the blank timer, by doing
the following:
1. Go to Control Panel. For information about accessing the Control Panel, see “Accessing computer
settings” on page 17.
2. Tap System and Security Power Options Balanced.
3. Follow the instructions on the screen.
White pointer on a blank screen after power-on?
1. Turn off the computer, and then turn it on again.
2. If you still see only the pointer on the screen, use the recovery solutions to restore the system to the
factory state.
Blank screen when the computer is on?
Your screen saver or power management might have been enabled. Do either of the following:
Tap the computer screen to exit the screen saver.
Press the power button to resume from sleep mode.
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Error messages
When the following error messages are displayed on the screen, take the corresponding solutions.
Message: 0177: Bad SVP data, stop POST task.
Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board must
be replaced. Have the computer serviced.
Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter Lenovo Tablet Setup.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter Lenovo Tablet Setup
to check security settings. Press F10, and then press Enter to restart the system. If your computer still has
a problem, have the computer serviced.
Message: 0187: EAIA data access error
Solution: The access to EEPROM is failed. Have the computer serviced.
Message: 0188: Invalid RFID Serialization Information Area
Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board must be replaced,
and the box serial number needs to be reinstalled. Have the computer serviced.
Message: 0189: Invalid RFID configuration information area
Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board must be replaced,
and the UUID must be reinstalled. Have the computer serviced.
Message: 0190: Critical low-battery error
Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the
computer and charge the battery.
Message: 0191: System Security - Invalid remote change requested
Solution: The system configuration change has failed. Confirm the operation and try again. To clear the
error, enter Lenovo Tablet Setup.
Message: 0199: System Security - Security password retry count exceeded.
Solution: This message is displayed if you enter a wrong supervisor password more than three times.
Confirm the supervisor password and try again. To clear the error, enter Lenovo Tablet Setup.
Message: 0270: Real-Time Clock Error
Solution: System Real-Time Clock is not functional. Have the computer serviced.
Message: 0271: Check Date and Time settings
Solution: Neither the date nor the time is set in the computer. Set the date and time in Lenovo Tablet
Setup.
Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.
Solution: The wireless network card is not supported on this computer. Remove it.
Message: 2200: Machine Type and Serial Number are invalid.
Solution: Machine Type and Serial Number are invalid. Have the computer serviced.
Message: 2201: Machine UUID is invalid.
Solution: Machine UUID is invalid. Have the computer serviced.
Message: Thermal sensing error
Solution: The thermal sensor has a problem. Shut down the computer immediately and have the
computer serviced.
Message: Error: The non-volatile system UEFI variable storage is nearly full.
Chapter 7. Troubleshooting 43
Note: This error indicates that the operating system or applications cannot create, modify, or delete data
in the non-volatile system UEFI variable storage due to insufficient storage space after the POST. The
non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or
applications. This error occurs when the operating system or applications store large amounts of data in
the variable storage. All data needed for the POST, such as BIOS setup settings, chipset or platform
configuration data, are stored in a separate UEFI variable storage.
Solution: Enter Lenovo Tablet Setup after the error message is displayed. A dialog asks the user for
confirmation to clean up the storage. If the user selects Yes, all data that were created by the operating
system or applications are deleted except global variables defined by the Unified Extensible Firmware
Interface Specification. If the user selects No, all data is kept, but the operating system or applications will
not be able to create, modify, or delete data in the storage.
If this error happens at a service center, Lenovo-authorized service personnel will clean up the non-volatile
system UEFI variable storage using the above solution.
Lenovo Vantage
Use Lenovo Vantage to troubleshoot and resolve computer problems. The app combines diagnostic tests,
system information collection, security status, and support information, along with hints and tips for
maximum system performance.
For information about accessing the app, see “Discovering Lenovo apps” on page 11.
For additional information, refer to the help system of the app.
Windows recovery apps
The Windows recovery apps enable you to reset your computer or use advanced startup options.
It is recommended that you create a recovery USB drive as early as possible. Store the recovery USB drive
as a backup or replacement for the Windows recovery apps. For more information, see “Creating and using a
recovery USB drive” on page 45.
Resetting your computer
If your computer does not perform well, you might consider resetting your computer. In the resetting
process, you can choose to keep your files or remove them, and then reinstall the Windows operating
system.
To refresh your computer, do the following:
Note: The graphical user interface (GUI) items of the operating system might change without notice.
1. Open the Start menu
. Tap Settings Update & security Recovery.
2. In the Reset this PC section, tap Get started.
3. Follow the instructions on the screen to refresh your computer.
Using advanced startup options
With advanced startup options, you can change the firmware settings of the computer, change the startup
settings of the Windows operating system, start the computer from an external device, or restore the
Windows operating system from a system image.
To use advanced startup options, do the following:
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Note: The GUI items of the operating system might change without notice.
1. Open the Start menu
. Tap Settings Update & security Recovery.
2. In the Advanced startup section, tap Restart now Troubleshoot Advanced options.
3. Select a desired startup option, then follow the instructions on the screen.
Recovering your operating system if the Windows 10 operating system
fails to start
The Windows recovery apps on your computer are capable of operating independently from the Windows 10
operating system. This enables you to recover or repair the operating system even if the Windows 10
operating system fails to start.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then
you can choose repair and recovery options by following the instructions on the screen.
Note: Ensure that your computer is connected to ac power during the recovery process.
Creating and using a recovery USB drive
You can create a recovery USB drive as a backup for the Windows recovery apps. With the recovery USB
drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery apps are
damaged.
Creating a recovery USB drive
The USB drive that you use to create the recovery USB drive must be at least 16 GB of storage. The actual
USB capacity that is required depends on the size of the recovery image.
Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a
backup copy of all the data that you want to keep.
To create a recovery USB drive, do the following:
1. Ensure that your computer is connected to ac power.
2. Connect a proper USB drive (at least 16 GB of storage).
3. Type recovery in the search box on the taskbar. Then tap Create a recovery drive.
4. Tap Yes in the User Account Control window to allow the Recovery Media Creator app to start.
5. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.
Using the recovery USB drive
If you cannot start your computer, refer to “Frequently asked questions” on page 41. If you still cannot start
your computer, use the recovery USB drive to recover your computer.
To use a recovery USB drive, do the following:
1. Ensure that your computer is connected to ac power.
2. Connect the recovery USB drive to the computer.
3. Open the Lenovo Tablet Setup app. See “Lenovo Tablet Setup app” on page 27.
4. Tap Startup. In the Boot submenu, drag the recovery drive to the first place to select it as the boot
device.
5. Save configuration changes and restart the computer.
Chapter 7. Troubleshooting 45
6. Select a corresponding recovery solution according to your situation. Then follow the instructions on the
screen to complete the process.
Lenovo factory recovery USB key
Lenovo factory recovery USB key enables you to reset your computer to the factory default settings.
To obtain a Lenovo factory recovery USB key, contact Lenovo Customer Support Center. Shipping and
handling fees apply. For information about contacting Lenovo Customer Support Center, see “Lenovo
Customer Support Center” on page 47.
Note: The Lenovo factory recovery USB key might not support certain operating systems. Contact Lenovo
Customer Support Center for more information.
To use the Lenovo factory recovery USB key, do the following:
1. Ensure that your computer is connected to ac power.
2. Turn off the computer, wait approximately five seconds, and then connect the Lenovo factory recovery
USB key to your computer.
3. Open the Lenovo Tablet Setup app. See “Lenovo Tablet Setup app” on page 27.
4. Tap Startup. On the Boot submenu, drag USB CD/DVD or USB HDD to the top to make it the first
startup device.
5. Tap Save, and then tap Yes to save your configuration.
6. Tap Restart and follow the on-screen instructions to restart the computer. After the computer restarts,
the recovery app runs automatically.
7. Follow the on-screen instructions to reset your computer to the factory default settings.
Customer Replaceable Units
Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. Lenovo
computers contain the following types of CRUs:
Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by
trained service technicians at an additional cost.
Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill
level. Trained service technicians can also provide service to install or replace the parts under the type of
warranty designated for the customer’s machine.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
might be required to return the defective part that is replaced by the CRU. When return is required: (1) return
instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you
might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)
days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation at
https://
www.lenovo.com/warranty/llw_02
for full details.
For the CRU information of your computer, refer to the following list.
Self-service CRUs
ac power adapter and power cord
Nano-SIM card and microSD card tray *
Integrated Active Pen *
46
Lenovo Tablet 10 User Guide
Lenovo Tablet 10 Keyboard *
Note: The CRUs shown with an asterisk (*) are available on some models.
Depending on the model, your computer might come with some other optional accessories. The optional
accessories are all self-service CRUs.
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at https://support.lenovo.com.
This Web site is updated with the latest support information:
Drivers and software
Diagnostic solutions
Product and service warranty
Guides and manuals
Lenovo user forums
Lenovo Customer Support Center
In most cases, you can solve your computer problems by referring to the error message solutions, running
diagnostic apps, or consulting the Lenovo Web site. If you still encounter computer problems after the self-
troubleshoot, contact Lenovo Customer Support Center.
If possible, be near your computer when you make the call.
Before calling Lenovo
Before you contact Lenovo, do the following preparations for a quick service:
Registering your computer
Register your computer with Lenovo so that you can get prompt support. For more information, see
“Registering your computer” on page 11.
Installing system updates
Installing the latest drivers or software might resolve the problems. To download the latest drivers or
software, go to
https://support.lenovo.com.
Getting the proof of purchase
Recording the machine type and serial number. You can find the machine type and serial number as
shown in the following place.
Recording the problem details
What is the problem? Is it continuous or intermittent?
Is there an error message? What is the error code, if any?
What operating system are you using? Which version?
Which software programs were running at the time of the problem?
Can the problem be reproduced? If so, how?
Chapter 7. Troubleshooting 47
Lenovo Support phone numbers
To get the Lenovo Support phone numbers for your country or region, go to
https://pcsupport.lenovo.com/
supportphonelist
for the latest phone numbers.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
Services available during the warranty period
Problem determination - Trained personnel are available to assist you with determining if your computer
has a hardware problem and deciding what action is necessary to fix the problem.
Lenovo hardware repair - If the problem is caused by Lenovo hardware under warranty, trained service
personnel are available to provide the applicable level of service.
Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available.
For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,
see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Services not covered by warranty terms
Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts
Identification of software problem sources
Configuration of the UEFI BIOS as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems (NOS)
Installation and maintenance of apps
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as:
Support for Lenovo and non-Lenovo hardware, operating systems, and apps
Network setup and configuration services
Upgraded or extended hardware repair services and custom installations services
Note: Services might vary by country or region.
For more information about additional services, go to:
https://www.lenovo.com/accessories
48 Lenovo Tablet 10 User Guide
Appendix A. Regulatory and TCO Certified information
This chapter provides regulatory and compliance information about Lenovo products.
Certification-related information
Product name Compliance ID Machine types
Lenovo Tablet 10 TP00098A 20L3 and 20L4
The latest compliance information is available at: https://www.lenovo.com/compliance.
Regulatory labels
Depending on your country or region, you can find the government-required regulatory information through
one of the following methods:
On a physical label attached to the outside of your computer shipping carton
On a physical label attached to your computer
Through an electronic-label screen (E-label screen) preinstalled on your computer
To access the E-label screen, do one of the following:
Restart the computer. When the logo screen is displayed, press F9. The E-label screen is displayed.
Restart the computer. When the logo screen is displayed, press Enter or tap the prompt to enter the
Startup Interrupt menu. Then press F9 or tap the Regulatory Information option. The E-label screen is
displayed.
Korean E-label notice
Labels for the Windows operating system
Depending on your geographic location, the date when your computer was manufactured, and the version of
Windows 10 that is preinstalled, your computer might have a Genuine Microsoft label affixed to its cover. Go
to
https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of Genuine
Microsoft labels.
In the People’s Republic of China, the Genuine Microsoft label is required on all computer models
preinstalled with any version of Windows 10.
In other countries and regions, the Genuine Microsoft label is required only on computer models licensed
for Windows 10 Pro.
The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not
genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the
information provided by Microsoft at
https://www.microsoft.com/en-us/howtotell/default.aspx.
The Product ID is recorded in the product firmware. Whenever a Windows 10 product is installed, the
installation program checks the product firmware for a valid, matching Product ID to complete the activation.
© Copyright Lenovo 2019, 2020 49
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro
license downgrade rights.
Wireless-related information
Wireless interoperability
Wireless-LAN card is designed to be interoperable with any wireless-LAN product that is based on Direct
Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency
Division Multiplexing (OFDM) radio technology, and is compliant to:
The 802.11b/g Standard, 802.11a/b/g, 802.11n, 802.11ax, or 802.11ac on wireless-LANs, as defined by
the Institute of Electrical and Electronics Engineers.
The Wireless Fidelity (Wi-Fi
®
) certification as defined by the Wi-Fi Alliance
®
.
Notes:
Some models may not support 802.11ax, depending on your wireless configurations.
For some countries or regions, use of 802.11ax may be disabled according to your local regulations.
Usage environment and your health
This computer contains integrated wireless cards that operate within the guidelines identified by radio
frequency (RF) safety standards and recommendations; therefore, Lenovo believes this product is safe for
use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific
community, and result from deliberations of panels and committees of scientists, who continually review and
interpret the extensive research literature.
Refer to the Regulatory Notice to obtain detailed information related to the Specific Absorption Rate (SAR) for
your computer. To locate the Regulatory Notice, see “Wireless-radio compliance information” on page 51.
In some situations or environments, the use of wireless devices might be restricted by the proprietor of a
building or responsible representatives of an organization. For example, these situations and areas might
include the following:
On board of airplanes, in hospitals or near petrol stations, blasting areas (with electro-explosive devices),
medical implants or body-worn electronic medical devices, such as pace makers.
In any other environment where the risk of interference to other devices or services is perceived or
identified as harmful.
If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an
airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on
the computer.
Locating the UltraConnect wireless antennas
Your computer features an integrated UltraConnectwireless antenna system built into the display for
optimal reception, which enables you to establish wireless communications wherever you are.
50
Lenovo Tablet 10 User Guide
The following illustration shows the location of each built-in wireless antenna.
1 Wireless-WAN antenna (auxiliary)
*
2 Wireless-WAN antenna (main)
*
3 NFC antenna
*
4 Wireless-LAN antenna (auxiliary)
5 Wireless-LAN antenna (main)
Note: The items shown with an asterisk (*) are available on some models.
Wireless-radio compliance information
Computer models equipped with wireless communications comply with the radio frequency and safety
standards of any country/region where it has been approved for wireless use.
Brazil wireless-radio compliance information
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência
em sistemas devidamente autorizados.
This equipment is not protected against harmful interference and may not cause interference with duly
authorized systems.
Mexico wireless-radio compliance information
Advertencia: En Mexico la operación de este equipo está sujeta a las siguientes dos condiciones: (1) es
posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
Locating the FCC ID or IC Certification information
You can find the FCC and IC Certification information through one of the following methods:
Through an electronic-label screen (E-label screen) preinstalled on your computer. To view the E-label
screen, see “Regulatory labels” on page 49.
On a physical label attached to the outside of your computer shipping carton.
Reading the Regulatory Notice
For more information about wireless-radio compliance information, refer to the Regulatory Notice shipped
with the computer. If your computer is not shipped with Regulatory Notice, find the document at:
Appendix A. Regulatory and TCO Certified information 51
https://support.lenovo.com
TCO certification
Selected models are TCO Certified and bear the TCO Certified logo.
Note: TCO Certified is an international third-party sustainability certification for IT products. For details, go
to
https://www.lenovo.com/us/en/compliance/tco.
Export classification notice
This product is subject to the United States Export Administration Regulations (EAR) and has an Export
Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
Electromagnetic emission notice
Federal Communications Commission (FCC) Supplier’s Declaration of
Conformity
The following information refers to the Lenovo Tablet 10, machine types: 20L3 and 20L4.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
7001 Development Drive
Morrisville, NC 27560
52 Lenovo Tablet 10 User Guide
Industry Canada Class B emission compliance statement
CAN ICES-3(B)/NMB-3(B)
European Union conformity
EU Contact: Lenovo (Slovakia), Landererova 12, 811 09 Bratislava, Slovakia
EMC Directive Statement: This product is in conformity with the protection requirements of EU Council
EMC Directive 2014/30/EU on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
This product has been tested and found to comply with the limits for Class B equipment according to
European Standards harmonized in the Directives in compliance. The Class B requirements for equipment
are intended to offer adequate protection to broadcast services within residential environments.
Radio Equipment Directive Statement: This product is in conformity with all the requirements and essential
norms that apply to EU Council Radio Equipment Directive 2014/53/EU on the approximation of the laws of
the Member States relating to radio equipment. The full text of the system EU declaration of conformity is
available at
https://www.lenovo.com/us/en/compliance/eu-doc.
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the installation of option cards from other
manufacturers. This product has been tested and found to comply with the limits for Class B equipment
according to European Standards harmonized in the Directives in compliance. The limits for Class B
equipment were derived for typical residential environments to provide reasonable protection against
interference with licensed communication devices.
EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters (Regulation (EU) 2019/1782)
Lenovo products are designed to work with a range of compatible power adapters. Access
https://
www.lenovo.com/us/en/compliance/eu-doc
to view the compatible power adapters. For the detailed power
adapter specifications for your computer, go to
https://support.lenovo.com.
German Class B compliance statement
Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen
Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-
Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von
Geräten), bzw. der EU Richtlinie 2014/30/EU, der EU Richtlinie 2014/53/EU Artikel 3.1b), für Geräte der
Klasse B.
Appendix A. Regulatory and TCO Certified information 53
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
Japan VCCI Class B compliance statement
Japan compliance statement for products which connect to the power
mains with rated current less than or equal to 20 A per phase
Japan notice for ac power cord
The ac power cord shipped with your product can be used only for this specific product. Do not use the ac
power cord for other devices.
Lenovo product service information for Taiwan
Taiwan precautionary vision statement
警語:使用過度恐傷害視力
注意事項:
使用30分鐘請休息10分鐘。
未滿2歲幼兒不看螢幕,2歲以上每天看螢幕不要超過1小時。
Supplemental information for the Eurasian Union
Назначение
персональный компьютер для личного и служебного использования,
для передачи данных, с поддержкой различных профилей
подключения (Wi-Fi, Bluetooth и пр.).
Изготовитель
Леново ПЦ ХК Лимитед, 23/Ф Линколн Хаус, Тайку Плэйс 979 Кингз
Роуд, Куарри Бэй, Гонконг (Lenovo PC HK Limited, 23/F Lincoln House,
Taikoo Place 979 King's Road, Quarry Bay, Hong Kong)
Страна производства
Китай
Наименование и местонахождение
уполномоченного изготовителем
лица
ООО «Леново (Восточная Европа/Азия)» 143401, Московская область,
г. Красногорск, бульвар Строителей, дом 4, корпус 1, помещение VII,
тел. +7 495 645 83 38, факс +7 495 645 78 77.
54 Lenovo Tablet 10 User Guide
Импортер
Наименование, адрес импортера и информация для связи с ним
указаны на этикетке* на упаковке продукции.
*Согласно ГОСТ 2.601-2013 «Единая система конструкторской
документации. Эксплуатационные документы», пункт 5.1, подпункт
5.1.2, этикетка является видом эксплуатационных документов.
Дата изготовления (месяц и год)
Указана на этикетке* на упаковке продукции, в графе Date (дата
указана в формате год-месяц-дата). Для получения более подробной
информации посетите веб-сайт:
https://support.lenovo.com
Единый знак обращения на рынке
стран Таможенного союза
Brazil audio notice
Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
Appendix A. Regulatory and TCO Certified information 55
56 Lenovo Tablet 10 User Guide
Appendix B. WEEE and recycling statements of countries and
regions
This chapter provides environmental information about Lenovo products.
General recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in
recycling their IT products. For information about recycling Lenovo products, go to:
https://www.lenovo.com/recycling
The latest environmental information about our products is available at:
https://www.lenovo.com/ecodeclaration
Important WEEE information
The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for
example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in
accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These
regulations determine the framework for the return and recycling of used appliances as applicable within
each geography. This label is applied to various products to indicate that the product is not to be thrown
away, but rather put in the established collection systems for reclaiming these end of life products.
Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life
EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle,
and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health
due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain
parts and components, which at end-of-life might qualify as hazardous waste.
EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of
sale or any distributor that sells electrical and electronic equipment of the same nature and function as the
used EEE or WEEE.
For additional WEEE information, go to:
https://www.lenovo.com/recycling
WEEE information for Hungary
Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations
under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.
© Copyright Lenovo 2019, 2020 57
Japan recycling statements
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of
the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Computers and monitors are categorized as industrial waste and should be properly disposed of by an
industrial waste disposal contractor certified by a local government. In accordance with the Law for
Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and
Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,
visit the Lenovo Web site at:
https://www.lenovo.com/recycling/japan
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-
used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided
free of charge for home-used computers sold after October 1, 2003. For details, go to:
https://www.lenovo.com/recycling/japan
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Disposing of disused lithium batteries from Lenovo computers
A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer
clock while the computer is off or disconnected from the main power source. If you need to replace it with a
new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused
lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal
operator, and follow their instructions.
Disposal of a lithium battery must comply with local ordinances and regulations.
Disposing of a disused battery from Lenovo notebook computers
Your Lenovo notebook computer has a lithium ion battery or a nickel metal hydride battery. If you are a
company employee who uses a Lenovo notebook computer and need to dispose of a battery, contact the
proper person in Lenovo sales, service, or marketing, and follow that person's instructions. You also can
refer to the instructions at:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
If you use a Lenovo notebook computer at home and need to dispose of a battery, you must comply with
local ordinances and regulations. You also can refer to the instructions at:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
Recycling information for Brazil
Declarações de Reciclagem no Brasil
Descarte de um Produto Lenovo Fora de Uso
58
Lenovo Tablet 10 User Guide
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de
acordo com a legislação local.
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um
produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:
[email protected], informando o modelo, número de série e cidade, a fim de enviarmos as instruções
para o correto descarte do seu produto Lenovo.
Battery recycling information for the European Union
Notice: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the
framework for the return and recycling of used batteries and accumulators as applicable throughout the
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown
away, but rather reclaimed upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate
that they are to be collected separately and recycled at end of life. The label on the battery may also include
a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).
Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal
waste, but use the collection framework available to customers for the return, recycling, and treatment of
batteries and accumulators. Customer participation is important to minimize any potential effects of batteries
and accumulators on the environment and human health due to the potential presence of hazardous
substances.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection
facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries
and accumulators for separate collection.
Disposing of lithium batteries and battery packs from Lenovo products
A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the
battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or
contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your
place of purchase or a waste-disposal operator, and follow their instructions.
Disposing of battery packs from Lenovo products
Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can
find details on the battery pack in the product documentation. If you need to dispose of a battery pack,
insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for
your product.
Appendix B. WEEE and recycling statements of countries and regions 59
For proper collection and treatment, go to:
https://www.lenovo.com/lenovo/environment
Battery recycling information for Taiwan
Battery recycling information for the United States and Canada
Recycling information for mainland China
60 Lenovo Tablet 10 User Guide
Appendix C. Restriction of Hazardous Substances (RoHS)
Directive of countries and regions
The latest environmental information about Lenovo products is available at:
https://www.lenovo.com/ecodeclaration
European Union RoHS
This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive
2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic
equipment ("RoHS recast" or "RoHS 2").
For more information about Lenovo worldwide compliance on RoHS, go to:
https://www.lenovo.com/rohs-communication
Turkish WEEE / RoHS
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste (Management) Rules.
Mainland China RoHS
The information in the following table is applicable to products manufactured on or after January 1, 2015 for
sale in the People’s Republic of China.
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Taiwan RoHS
Appendix C. Restriction of Hazardous Substances (RoHS) Directive of countries and regions 63
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Appendix D. ENERGY STAR model information
ENERGY STAR
®
is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of
Energy aimed at saving money and protecting the environment through energy efficient products and
practices.
Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might
find an ENERGY STAR mark affixed on the or displayed on the power settings interface. Lenovo computers
of the following machine types, if carry an ENERGY STAR mark, have been designed and tested to conform
to the ENERGY STAR program requirements for computers.
20L3 and 20L4
By using ENERGY STAR qualified products and taking advantage of the power-management features of the
computer, you can help reduce the consumption of electricity. Reduced electrical consumption can
contribute to potential financial savings, a cleaner environment, and the reduction of greenhouse gas
emissions.
For more information about ENERGY STAR, go to:
https://www.energystar.gov
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To
help in this endeavor, Lenovo has preset the following power-management features to take effect when the
computer has been inactive for a specified length of time:
Power plan: Balanced (settings when plugged into ac power)
Put the computer to sleep: After 30 minutes
To awaken the computer from sleep mode, do any of the following:
Press the power button
Tap or swipe across the clickpad
Press any key
Open the computer display
For more information about these settings, refer to the Windows help information. See “Getting help about
the Windows operating system” on page 17.
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Appendix E. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license
inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the product(s) and/or the application(s) described in this publication
at any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
© Copyright Lenovo 2019, 2020 67
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux
agreement(s) which may accompany software included with this product. Lenovo may update this document
at any time without notice.
To obtain the most up-to-date documentation for your computer, go to:
https://support.lenovo.com
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Appendix F. Trademarks
LENOVO, LENOVO logo, and ULTRACONNECT are trademarks of Lenovo. Microsoft, Windows, and Cortana
are trademarks of the Microsoft group of companies. DisplayPort is a trademark of the Video Electronics
Standards Association. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries. Wi-Fi and Wi-Fi
Alliance are registered trademarks of Wi-Fi Alliance. USB-C is a trademark of USB Implementers Forum. All
other trademarks are the property of their respective owners. © 2019 Lenovo.
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